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Sheraton New Orleans Hotel

4.0 star property
Hotel with outdoor pool, near Canal Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton New Orleans Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Club Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Outdoor pool

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 60 meeting rooms
  • Limo/town car service
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is $131
includes taxes & fees
$110 per night
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

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Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

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Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

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Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

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Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

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Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

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Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

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Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

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Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Private bathroom
  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

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Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

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Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

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Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

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Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Down duvet
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

City view

Club Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 672 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living room | 32-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from room

New Orleans Marriott

Pool
Parking available
Internet access
Free WiFi
8.6 out of 10, Excellent, (1598)
The price is $161
includes taxes & fees
$136 per night
Nov 26 - Nov 27
New Orleans Marriott
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About the neighborhood

Map
500 Canal St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 4 min walk - 0.4 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Ernest N. Morial Convention Center - 14 min walk - 1.2 km
  • Caesars Superdome - 19 min walk - 1.6 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • Canal at Camp Stop - 1 min walk
  • Canal at Chartres Stop - 1 min walk
  • Canal at Magazine Stop - 1 min walk

Restaurants

  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬3 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel offers a fantastic location, putting you just a 5-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are just steps away.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

At a glance

Hotel size

  • 1110 rooms
  • Arranged over 49 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total, up to 88 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Onsite self parking (USD 42 per night)
  • Onsite valet parking (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping
  • Use of nearby fitness center

Working away

  • Business center
  • 60 meeting rooms
  • Computer station
  • Conference space (105996 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Roux Bistro - This bistro serves breakfast and lunch.
Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 16.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 42 per night
  • Valet parking costs USD 52 per night with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel offer free cancellation for a full refund?
Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton New Orleans Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton New Orleans Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 88 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton New Orleans Hotel?
Yes. Self parking costs USD 42 per night. Valet parking costs USD 52 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton New Orleans Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Sheraton New Orleans Hotel?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (5-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.
What is there to do at Sheraton New Orleans Hotel and nearby?
Sheraton New Orleans Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Sheraton New Orleans Hotel?
Yes, there's an onsite restaurant, Roux Bistro.
What's the area around Sheraton New Orleans Hotel like?
Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 4 minutes' walk from Bourbon Street. Travelers love the hotel's prime location.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Kandaryan, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

This is my 2nd time staying at this particular inn, I’ve also stayed at St Ann. Both are great!!
SHERMAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tammy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Family Stay Ever
The room was good until about 2:00 AM when drunk teenagers came in and were excessively loud. Complained to the hotel and all they offered was 3,000 bonvoy points. I dont even know what that does.
Stephen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
Very convenient and comfortable. Love the hobby lobby with bar.
Shaneka, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
My husband and I have stayed at this hotel many of times. It is our go to when we are in New Orleans. Customer service is great and rooms are comfortable.
Shaneka, 1-night family trip
Verified Hotels.com guest review

6/10 Good

This place was pretty noisey
The room was mostly clean only thing I noticed was the was some dust of the light fixtures and the bathroom floor was sticky. The bed was comfy and the view from our window was really nice. We had planned to sleep in till about 10 before we left but we had been woke up many times after around 6am with crashing and banging from what sounded like room service I know at one point they were using the vacuum in the next room and smashing it off of all the furniture and the base boards of the room we decided to check out early and the guy that checked us out was nice but didn’t seem to worry about the fact I’d been woke up early.
sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Parrish, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service Great location
Roderick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malika, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Terry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

definitely recommend this hotel!
Can’t say enough good about this hotel. Our planes was changed at the last minute so we got there at Sheraton at 7:00 AM they let us check in with no charge. We were so happy because we didn’t know what we were going to do till check in. Staff was very friendly and the hotel was very clean. Definitely will be back!!! Thank you Sherton!!!
Lorene, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tyler, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lesley, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great experience!
We stayed at Sheraton New Orleans during the Eras Tour. The hotel went above and beyond to outfit the property with Taylor Swift bracelet making stations, decor, themed drinks, Eras Tour music and photo opt station. It was a great experience. The room was clean and ready for us upon arrival. I would suggest more trash cans for concert weekends for the guest rooms. Overall I would stay again. Note that if you are booking a traditional room you will not have a mini fridge in the room but you may request one if they are available. Ice dispensers are located on all floors with the exception of one which I believe is level 47 or 49.
Meredith, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Rip off
Great location, nice room, well appointed. MOST disappointed unable to open internet from room, in spite of being Marriott Bonvoy member (supposed to be free) couldn't open, and then CHARGED WITHOUT USING IT!
john, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
The Sheraton is in a great location within walking distance to the French quarter and casino. They did an absolutely fantastic job with at the Swifties in town for the concert. Phenomenal service! Thanks for the friendship bracelet station and photo op!
Beatriz, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

New Orleans/Cruise Vacation
Great trip with family and friends
Leo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We'll be back!
1st time to New Orleans and had a GREAT time! Really loved the location of the hotel. Very easy to enjoy the quarter, frenchmans street and access to street cars right outside. Thanks for everything.
Tracy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best!
This was the best and most comfortable stay. I love how you can walk out and have access to everything. All attractions are close!
Shequalia, 1-night trip
Verified Hotels.com guest review