6/10 Buono
23 nov 2025
This was a complete disappointment for me. What was advertised was complete opposite of what we received. There is no restaurant on the premises. There is no that you can walk to a mall or any other amenities.
What was advertise was close, walking distance to the mall, close distance to the airport, which was not true, restaurant on site
We ordered food and it took two hours for the food to get to us from their secondary location, the breakfast that was served was cold and eventually they decided to send someone to heat our food up each morning. I requested a late check out only to learn that I had overbooked my stay by an extra day and was not refunded.
I was very disappointed with the management, i requested to speak with them and for an entire week, no one returned my call. I felt as if I was in prison. Totally ignored by management.
If this is what Hotel.com has to offer, I will not book again with you.
Glenda
Glenda, viaggio di lavoro di 7 notti
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