Stay Alfred on Caroline Street

1st time Stay Alfred's. Once you do it it is very nice and easy

Very nice stay. clean ,quiet, functional, awesome

We decided to try Stay Alfred for something different for a family funeral. What a terrible experience. Right away, we find there is a $120-130 fee for cleaning and such after we book. Sure, thats okay if all went well. We arrived to a loft that was locked from the street, waiting outside in a sketchy part of downtown to get in. 10 min later the front desk representative lets us in and says oh sorry we're not affiliated with Stay Alfred and can't help you. Then we attempt to use the app text service and simultaneously call Stay Alfred. The text service doesnt work well on a Samsung galaxy, it wouldnt let us type in anything in tbe box so we had to copy and paste our replies from another app. Good luck for non tech savvy people. We finally got ahold of someone at Stay Alfred after 10 min on hold (time now is 20 min) Turns out we were not sent an email with any check in procedures. Great. Now we're going through check in procedures and find out theres another bill for parking on top of the $220/night we just spent... parking is not all inclusive? Stay Alfred rep did try to navigate us to our room but sent us in the wrong direction and it was clear they do not have access to or know about the property before receiving calls. The only saving grace was the comfort of the beds and the nice apartment. 35 min later, we're in our room. We were late for a family funeral and were not happy with service or our time wasted. We will not be staying at Stay Alfred again and do not recommend.

Excellent place for a decent stay. Its an apartment with all the nice inside facilities such as washer / dryer, cooking utensils, comfy bed & bath, TV, High Speed WiFi, etc. Worked for me as I prefer to cook my own meal rather than eating junk food in restaurants. Excellent stay and will repeat it. The check in & check out facility need to be more simpler though confirmation email was self explanatory but check out (Disc scan on right edge) was bit confusing for a first timer like me and I blame it on me being in hurry to catch my Uber.

The hot water temperature was set low, therefore had to call to get some one to come in to adjust it. this took time as no one is at the location. The elevator close to my room was out. But, there were 2 more on the other side of the building thankfully. In the bathroom close to were I slept, the water control valves were not plumbed the same; the tub verses the shower. On the shower when you turned the valve the hot water came on first and the more you turned it got cold. This was unexpected as its normally the cold then hot as was in the tub.