4/10 Discreto
2 febbraio 2025
Decline
This was our second time at this hotel, the first time was pre- COVID in 2020, and I felt there was a decline in the hotel overall.
When we entered our room, there was a distinct smell of mildew. We called down and we were advised to come down to the front desk to return room key and pick up new room key.
The second room smelled marginally better, but room was showing its age. The ottoman was stained. Room was spacious, which is a plus.
As other reviewers stated, comforter was very thin.
Our room was not made up, although we left room by 10am and returned after 10pm.
Went down to buy coffee and was charged over $5 extra to charge to the room because they are a cash free hotel (this was not made known to me before changing me - coffee ended up costing $16)
When I return to Troy in the future I will seek other accommodations.
Catherine
Catherine, viaggio di 2 notti
Recensione degli ospiti Hotels.com verificata
