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Hotel Bestmark Platinum

3.5 star property
Hotel with restaurant, near Great Wall - Indoor Climbing Gym

Choose dates to view prices

In the heart of Movistar Arena, Hotel Bestmark Platinum offers a warm welcome with local cuisine at breakfast and a manager's reception. Unwind by the lobby fireplace or stay connected at the 24-hour business center. With tour assistance, concierge services, and multilingual staff previous guests have praised this hotel’s helpfulness.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • 24-hour business center
  • Conference center
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Children stay free
  • Separate bedroom
  • Separate dining area
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, premium bedding, minibar, desk

Standard Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, minibar, desk

Standard Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, premium bedding, minibar, desk

Standard Quadruple Room

  • Sleeps 4
  • 3 Twin Beds and 1 Double Bed

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About the neighborhood

Map
Carrera 14 No 51-39, Bogotá, 111311

What's nearby

  • Great Wall - Indoor Climbing Gym - 3 min walk - 0.3 km
  • St. Thomas University - 3 min walk - 0.3 km
  • Javeriana University - 16 min walk - 1.4 km
  • Lourdes Square - 18 min walk - 1.5 km
  • Movistar Arena - 5 min drive - 2.2 km

Getting around

  • El Dorado Intl. Airport (BOG) - 23 min drive
  • Estación Usaquén Station - 20 min drive
  • Estación La Caro Station - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Subway - ‬2 min walk
  • ‪Sopitas y Frijoladas - ‬5 min walk
  • ‪Picanteria Ipiales - ‬3 min walk
  • ‪La Bodega Bogotá Beer Company - ‬1 min walk

About this property

Hotel Bestmark Platinum

Hotel Bestmark Platinum puts you just a 5-minute drive from Movistar Arena and Great Wall - Indoor Climbing Gym. Free perks include WiFi and local cuisine breakfast daily between 6:30 AM and 9:30 AM. Also, Torre Colpatria and Plaza de Bolívar are within a short drive.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

Bestmark Platino - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 40000.00 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of COP 50000 (subject to availability)
  • Late check-out can be arranged for an extra charge of COP 50000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for COP 35000.0 per day
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 40000 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel BestMark Platino Bogota

BestMark Platino Bogota

Hotel BestMark Platino Bogotá

BestMark Platino Bogotá

Hotel Hotel BestMark Platino Bogotá

Bogotá Hotel BestMark Platino Hotel

Hotel Hotel BestMark Platino

BestMark Platino

Hotel BestMark Platino

Hotel Bestmark Platinum Hotel

Hotel Bestmark Platinum Bogotá

Hotel Ayenda Bestmark Platino 1095

Hotel Bestmark Platinum Hotel Bogotá

Frequently asked questions

Does Hotel Bestmark Platinum offer free cancellation for a full refund?

Yes, Hotel Bestmark Platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Bestmark Platinum?

Yes, cats and dogs are welcome. There's a charge of COP 40000 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Bestmark Platinum?

Sorry, there's no onsite parking at Hotel Bestmark Platinum.

Is airport shuttle service offered by Hotel Bestmark Platinum?

Yes, an airport shuttle is available. The charge is COP 40000.00 per vehicle one-way.

What are the check-in and check-out times at Hotel Bestmark Platinum?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of COP 50000 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of COP 50000 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hotel Bestmark Platinum and nearby?

Recommended spots to visit include Great Wall - Indoor Climbing Gym (2-min walk) and Movistar Arena (1.2 mi), along with Torre Colpatria (2.1 mi) and Plaza de Bolívar (3 mi).

Are there restaurants at or near Hotel Bestmark Platinum?

Yes, there's an onsite restaurant, Bestmark Platino.

What's the area around Hotel Bestmark Platinum like?

Hotel Bestmark Platinum is in Chapinero, a short 18-minute walk from Javeriana University and 15 minutes' walk from Central Military Hospital.

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Reviews

Hotel Bestmark Platinum Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities

Popular mentions

Service staff
Lobby
Room

Reviews

Verified

10/10 Exceptional

I like the hotel's staff. Very polite.
Matthew, 1-night trip
Verified

10/10 Exceptional

I'm very happy with the attentiveness of reception desk, especially Abigail in the mornings, helping the customers including myself get their breakfast on time.
Matthew, 1-night trip
Verified

10/10 Exceptional

The receptionist Abagail is very nice, helpful
Matthew, 1-night trip
Verified

6/10 Good

Basic

The hotel is really basic, friendly staff but beds are not very confortable. Location is ok.
Ivan A, 3-night trip
Verified

8/10 Very good

Todo bien, cumple las expectativas
Victor, 1-night trip
Verified

10/10 Exceptional

excelente
Raidhaeliza, 1-night trip
Verified

10/10 Exceptional

El hotel muy cómodo y en una zona céntrica.
Bis Mary, 1-night trip
Verified

2/10 Poor

Sin comentarios solo que no es opción de lo decepcionada de hotel que había
Krysthina, 1-night trip
Verified

2/10 Poor

Disturbing and Unprofessional

I paid in full for my stay and the desk lady told me I still have to pay like she doesn’t even check on system to see I paid already. When I was walking in the lobby, Another desk lady randomly asks me what my room number is in Spanish. I told her I don’t speak much Spanish. It was disturbing that some desk lady approaches me and ask for my room number as if I’m an intruder. Not to mention that I stayed at this hotel more than 10 times. The desk ladies don’t speak English. Please think before you assume your guest is an intruder.
1-night trip
Verified

6/10 Good

No heat in the rooms

The rooms does not have any heat the room was cold. The bathroom had a bad smell from the drainage. I got woken up all hours of night from the noise in the lobby. I was very uncomfortable. I left after 1 night.
1-night trip
Verified

10/10 Exceptional

My stay at Hotel Ayenda Bestmark Platino 1095 was an amazing stay. I had a great view of the main street from my room which I sat and looked out from time to time just to marvel at the strength of the people of Bogota. The only complaint I had is nothing to do with the hotel itself, but I heard the activities of my neighbors late at night on my final night. But I do not hold that against the hotel or anyone. But I would definitely book with them again and stay because there are many amazing restaurants and other food stalls. Many amazing bars and shops in close walking distance, or at least close for me. If you are planning a trip to Bogota, definitely check this out. The staff were amazing and went above and beyond for me. I have the upmost respect for them
3-night trip
Verified

10/10 Exceptional

This is an excellent choice for the price. I paid $18 night; it was an insider price of half off. It has hot water on the shower except on the lavatory sink. Bed is king size, and firm. It has a small fridge but no mini bar (no items inside), an LCD smart TV 43” (Netflix and Prime is included), breakfast is included although limited to eggs, bread, arepa, juice, coffee or hot chocolate, and only until 8:30am!!! Staff members are kind and nice. I requested laundry service and they made the arrangements with a third party company; it was picked up and delivered in excellent condition and smell; I paid about $6 for about 6 pounds of clothes. The area is not the prettiest but very busy with a Transmilenio station in front of it. Will definitely stay again.
2-night trip
Verified

4/10 Fair

I waited 25 minutes for them to open the door for check in
1-night trip
Verified

8/10 Very good

It was a decent place to stay. It needs more cleaning, but It was ok. Very convenient if you are taking the OET in Multilingua Bogota.
Daniel, 4-night trip
Verified

10/10 Exceptional

Todo excelente, buena atención y buena disposición de sus empleados
2-night trip
Verified

10/10 Exceptional

Great staff all around. Location
Frederick, 7-night trip
Verified

6/10 Good

Very noisy and cold. Sheets made my skin itchy. Staff was friendly but unable to provide new bedding. Do not recommend.
SaraSofia, 1-night trip
Verified

10/10 Exceptional

Buen servicio, habitación confortable y buen área.. Felicitaciones!
Sebastian, 2-night trip
Verified

8/10 Very good

Buen hotel

Buena atención, aseado y personal amable. Hacen mucho ruido en la primera planta.
Henry Esteban, 2-night trip
Verified

8/10 Very good

Good for travellers who want to stay in a central location. Nearby to lots of shops , restaurants and transportation. Nice staff and rooms cleaned on a daily basis. Will stay again.
Malini, 8-night trip
Verified

10/10 Exceptional

Todo bien

Todo bien.
Tyler, 2-night trip
Verified

6/10 Good

Lo que no me gusto es que queda en un área no muy buena y queda bastante retirado del aeropuerto
Rodriguez, 1-night trip
Verified

6/10 Good

La zona es un poco fea.
José Miguel, 3-night trip
Verified

10/10 Exceptional

La atención increíble, la comida estaba rica y en nuestra habitación no había ruido. Volveré al hotel. El hotel queda sobre la Caracas, entonces, hay ruido en la entrada, pero yo estuve en uno de los pisos de arriba y no se escuchaba nada de ruido.
Estefania, 1-night trip
Verified

6/10 Good

Amelia, 1-night trip