Hotel Kavia

This was a great hotel for the price, the room was clean and staff was friendly. The only complain I have was there was a big dog owned by the location across and it barked a lot... I guess the hotel can’t control that but it was pretty annoying.

La zona del hotel es buena, se encuentra a unos pasos de palacio, las palapas, mercado 28, ADO, etc. En cuanto al personal la muchacha de recepción no es muy amable, y no hay una tolerancia de que puedas entrar un poco antes a tu habitación (aunque se entiende que son las reglas) se dio la hora de entrada teniamos reserva por una habitacion y nos dieron una de menor categoria por que no estaba lista la nuestra y era esperar una hora mas. En cuanto a limpieza esta 8 de 10 y el cuarto tiene detalles.

Great value for the price. Convenient location and nice pool. Beware, rooms are not sound protected, you hear everything from the outside. Excelente relación calidad-precio. Ubicación conveniente y bonita piscina. Cuidado, las habitaciones no están protegidas contra el sonido, se escucha...

Very clean the staff was amazing very friendly, they made us feel at home. Thank you

very simple hotel. when it rains the elevator stops working, from the 15 days that we stay it rained 13, so the elevator becames a problem. improvised reception because I believe they had problems with the last hurricane. very well located, on the main avenue of the center, many food options nearby, supermarket etc. excellent room, after seeing the exterior of the hotel the room surprised me, much better than the exterior. Overall, for a few nights it's ok, for many nights I don't recommend it.

Noothing. I could not even find it to begin with.

Excelente hotel por el precio pagado. Solo fue una noche para dormir antes de volver de viaje, cerca de restaurantes y comercio. habitación e instalaciones en buenas condiciones. Personal muy amable.

Nice property and very kind staff. Will stay here again.

This hotel is excellent, no complaints....except for the WiFi, it’s that important in the grand scheme of things I know, but very frustrating when trying to skype home.

The hotel is decent but almost seems like the entrance is in an alley. The room is decent. You get what you pay for. It's centric so good location. However.....when I was checking out. I was told the room had to be inspected before I left. I asked for what. They said to make sure everything is good. I said ok, because I knew I didn't do anything wrong. It was one night. The house keeper comes back and says the bath towels are missing. I said, I'm sorry but i didn't even use the towels. They insisted I took them. We thought about it. And we only saw 2 small towels by the sink and tiolet. Long story short, TAKE VIDEO, TAKE INVENTORY OF EVERYTHING IN THAT ROOM to cover your butt!!! They asked us, what did your room look like when you got in?? Excuse me.? I was tired. We only used this room to literally rest! I didn't know we had to take inventory. I told them, if you noticed, the bed sheets were not even used, bc i have my own. As i had my own towels as well! I told them i was not a thief! And they can check my luggage! And FYI --They will never loose a battle! That is how people in Cancun are... A$$holes. I truly love coming here, but people are jerks.