I stayed in this hotel last year and since then the quality of the facilities and service substantially decreased. I stayed 5 nights in this hotel for the second time.
-When I got in the room linens had yellow spots on them, I complained and they changed it;
-The chair in the room has a dark brown spot on it (yes, probably poo), which is disgusting.
-The shower box didn't hold the water, so it would flood every time I took a shower.
-Towels were not available before 3 or 4pm, so you basically can't take a shower before this time unless you have your own towel.
-There's a bad smell in the toilet, which seems to never go away.
-My French isn't perfect, but I'm pretty sure I can say PIZZA correctly. I ordered a 4 cheese PIZZA, they brought me slices of 4 different types of cheese. I complained, they said they wouldn't reimburse me, if I wanted pizza it would be considered to be a second order.
Hotel services in Tunisia are usually terrible. I was happy when I found Marigold, but now it's just become one more bad hotel among many.