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Casual Bilbao Serantes

1.0 star property
City-center pension, steps from Santiago Cathedral

Choose dates to view prices

In the heart of Bilbao, Casual Bilbao Serantes offers a convenient retreat with dry cleaning services and in-room WiFi. Guests appreciate express check-out, luggage storage, multilingual staff and tour assistance to make their stay seamless.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Air conditioning
  • Front-desk safe
  • Microwave in a common area
  • Refrigerator in a common area
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Cookware, dishware, and utensils
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Offsite parking available
$61 nightly
The total price is $67
May 31 - Jun 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

In-room safe, blackout drapes, soundproofing, free WiFi

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room Exterior Private Bathroom

Single Room Exterior Private Bathroom | In-room safe, blackout drapes, soundproofing, free WiFi

Single Room Exterior Private Bathroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, soundproofing, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout drapes, soundproofing, free WiFi

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

In-room safe, blackout drapes, soundproofing, free WiFi

Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Interior
Latroupe La Granja
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  • Air conditioning
  • Bar
  • Laundry facilities
9.0 out of 10, Wonderful, 151 reviews
$115 nightly
The price is $126
May 31 - Jun 1
Total with taxes and fees
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About the neighborhood

Map
Calles Somera,14, Bilbao, 48005

What's nearby

  • Ribera Market - 2 min walk - 0.2 km
  • Santiago Cathedral - 2 min walk - 0.2 km
  • Museum of Archaeology Bizkaya - 3 min walk - 0.3 km
  • Plaza Nueva - 3 min walk - 0.3 km
  • Guggenheim Museum Bilbao - 4 min drive - 1.8 km

Getting around

  • Bilbao Airport (BIO) - 25 min drive
  • Vitoria (VIT) - 47 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 10 min walk
  • Bilbao-Abando Station - 11 min walk
  • Bilbao Zabalburu Station - 14 min walk
  • Ribera Tram Stop - 3 min walk
  • Atxuri Tram Station - 5 min walk
  • Arriga Tram Stop - 6 min walk

Restaurants

  • ‪Baster - ‬3 min walk
  • ‪Gerri Taberna - ‬2 min walk
  • ‪K2 - ‬1 min walk
  • ‪Baristas‘ Club - ‬2 min walk
  • ‪100 Montaditos - ‬2 min walk

About this property

Casual Bilbao Serantes

  • When you stay at Casual Bilbao Serantes, you'll be in a fantastic location, just a 5-minute walk from Santiago Cathedral and Ribera Market. Also, Church of the Sacred Heart and Gran Casino Bilbao are within a 15-minute walk. Public transportation is just a short walk: Ribera Tram Stop is 3 minutes and Atxuri Tram Station is 5 minutes.

At a glance

DONE

Hotel size

    • 7 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 1640 ft (EUR 17 per night); reservations required
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishes, and utensils
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Parking

  • Parking is available nearby and costs EUR 17 per night (1640 ft away)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Carte Blanche

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Casual Bilbao Serantes Motel

Casual Serantes Motel

Casual Serantes

Casual Bilbao Serantes Bilbao

Casual Bilbao Serantes Pension

Casual Bilbao Serantes Pension Bilbao

Frequently asked questions

Does Casual Bilbao Serantes offer free cancellation for a full refund?

Yes, Casual Bilbao Serantes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casual Bilbao Serantes?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Casual Bilbao Serantes?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Casual Bilbao Serantes?

No, this pension doesn't have a casino, but Gran Casino Bilbao (15-min walk) is nearby.

What is there to do at Casual Bilbao Serantes and nearby?

Recommended spots to visit include Santiago Cathedral (3-min walk) and Ribera Market (3-min walk), along with Church of the Sacred Heart (13-min walk) and Gran Casino Bilbao (15-min walk).

What's the area around Casual Bilbao Serantes like?

Casual Bilbao Serantes is in Bilbao City Centre, a short 3-minute walk from Ribera Tram Stop and 3 minutes' walk from Bay of Biscay.

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Reviews

Casual Bilbao Serantes Reviews

7.8

Good

9.0

Cleanliness

8.0

Location

8.2

Staff & service

8.2

Property conditions & facilities

Popular mentions

Room
Location
Lobby
Pension
Service staff

Reviews

Verified

6/10 Good

Excellent location
Stewart, 2-night trip
Verified

10/10 Exceptional

Clean room and helpful staff
Fumi, 1-night trip
Verified

6/10 Good

Nice clean property with amazing cleaners. Only issue is the check-in policy is a nightmare (we were waiting about ages and I had to walk to the head office because they didn't send me the code). I wasn't a fan of checkout being so early but other than that it done the job.
Caoilte, 1-night trip
Verified

8/10 Very good

Comfortable Base In Casco Viejo

Located in the Casco Viejo area on a busy bar street. The hotel is reached via some steep stairs, so maybe not the best for anybody with mobility issues. The rooms are comfortable, simple but modern design, and very clean. Also, very good value for money.
Gary, 1-night trip
Verified

10/10 Exceptional

Excellent value for money. The entrance staircase is challenging but very scenic. However, it really depends on the person... for us (44 years old guy with a 20kg luggage) it wasn’t a problem, honestly. The room was very good, with excellent beds and pillows, as well as soundproofing (if the windows weren’t soundproofed, it would be hard to sleep... so that’s a positive!). The only drawback was the bathroom, with a very inconvenient sink. Overall, an excellent place to stay for breathing the vibes of Bilbao old town.
Marco, 2-night trip
Verified

10/10 Exceptional

Great accommodation overall. Room service came every day. Fresh towels daily and everything was clean. The room is a bit smaller than the pictures suggest, and the bed feels a bit like an IKEA one, but it was still comfortable to sleep in. The window lets in plenty of natural light. The shared kitchen/common room has a fridge, cutlery, and basic equipment, but no sink, so you’ll need to wash your dishes in your bathroom sink after use. The common area had a slight smell, so I preferred eating in my room instead. Location: right in the heart of the old town! During the week, nights are quiet, but on Fridays and Saturdays, the nightlife in the area is lively, bright, and loud. Definitely bring earplugs if you’re a light sleeper. Be aware that you need to climb a long flight of stairs to reach the rooms, so it’s not ideal for anyone with mobility issues. The biggest plus: everything is within walking distance. Great public transport connections, plenty of restaurants, nightlife, culture, and beautiful architecture. You’re truly in the middle of it. The view depends on your room; I was lucky to have one overlooking the charming narrow streets.
View from my window
The bedroom
Larissa, 3-night trip
Verified

10/10 Exceptional

WE stayed at the property for one night before returning home. We found the signing in process unique but efficient. The enjoyed staying here.
Hennie, 1-night trip
Verified

8/10 Very good

Good customers service, access to a kitchen giving a choice to make your own meals.
Brigitte, 3-night trip
Verified

8/10 Very good

Great
HUI-LIN, 2-night trip
Verified

8/10 Very good

The staff and managers were extremely helpful. Great location. Lots of dining options, sights, shopping nearby. It is a walking only area (no vehicles) and a long staircase to climb so not the best if you have trouble getting around by foot. Otherwise a very nice place and highly recommended.
Rubim, 3-night trip
Verified

8/10 Very good

This is a cute 5 room hostel in the old town. Great if you arrive by taxi or train. A long walk if you arrive with a car. Lots of steps. Great shared kitchen area.
Verified

8/10 Very good

The room was nice and confortable, but the street was busy with a lot of people in bars and drinking on the street. There is no front desk, I had ti access with a cose they provide
Juan C, 1-night trip
Verified

4/10 Fair

Definitely no frills

The room is in a converted apartment. The floors are beyond wonky, the rooms are on the second floor with a steep staircase from hell. Due to the nature of the conversion, the walls are paper thin and you hear everything. The hallway has no fresh air supply and stinks stale. Positives: clean room, fresh and modern interior.
Guido, 1-night trip
Verified

2/10 Poor

Not recommended.

Extremely complicated to check in, apparently needs to be done 72h in advance online, unclear where the links are, communicating mainly in spanish. No indication of it but the bathroom was shared!! Very crazy.
Leo, 1-night trip
Verified

6/10 Good

I was under the impression that this was a hotel but it's not. No reception desk. The information on how to access the front door and room door are sent via email the day of arrival, around noon. If the guest does not have cell service outside of the USA, that's impossible to receive the information to get in your room. That was my case. A huge inconvenience that is not informed when I reserved the place. I find that it's a must to have this disclosure in order for your guests to make a well informed decision.
John, 2-night trip
Verified

2/10 Poor

horrible service

Even though it states that their is a reception there is none. the reception is in the other building couple og hubdreds meters away. service is horrible i injured myself going down the stairs which are very steep. i did not find the light on the top but knew there was one in the middle, did not make it so far unfortunately and injured my knee badly and couldnt move and was in pain. infotmed the hotel about it and no one showed up at all, only received an adress to the hospital.
Dimitri, 1-night trip
Verified

4/10 Fair

This pension is in a walking only area - a 10 minute walk from the nearest parking lot. then you have to haul your luggage up a long flight of stairs. 10 minutes after booking, I realized it was inaccessible by car and tried to cancel the booking but they did not allow it. The check-in system is complicated and in the end they sent us the code, but it didn’t work until I phoned, and she activated it. I inquired about parking, but they sent the information too late. With €18 for parking this was a very expensive room with paper thin walls. I could hear everything in the next room and that was not pleasant at four in the morning. They advertised kitchen facilities, but really it was a closet off the hallway, which had a small microwave and refrigerator. No sink. I do not recommend this place.
Verified

8/10 Very good

Oppholdet var bra. Litt lytt mellom værelsene.
anita, 3-night trip
Verified

8/10 Very good

De kamer was schoon en we mochten langer blijven tot 12 uur.
Ronald, 1-night trip
Verified

10/10 Exceptional

Las habitaciones eran limpias y comodas
Margarita, 1-night trip
Verified

8/10 Very good

Hanno sbagliato il giorno del nostro arrivo ma prontamente ci hanno fatto un upgrade in un’altra struttura ancora piu’ bella. Complimenti abbiamo molto apprezzato. Bagno senza finestra.
Giuseppe, 2-night trip
Verified

10/10 Exceptional

Endroit parfait pour découvrir la ville avec beaucoup de restaurants aux alentours.
Antonio, 3-night trip
Verified

10/10 Exceptional

Ingen hiss men mycket bra

Sköna sängar. Bra AC. Tyst i rummet trots väldigt centralt läge. Vi visste att det inte fanns hiss men en lång härlig trappa. 4 personer, 1 dubbel och 2 singelsängar. Mycket sköna sängar för att vara i spanien. Mycket centralt läge men gågata utanför dörren.
Per, 1-night trip
Verified

6/10 Good

Bon séjours

Sejour agréable. Il faut penser a isolé la fenêtre du bruit, car étanchéité c'est enlever. Lieu tres bien situé pour visiter la ville et les environs.
Boufatha, 3-night trip
Verified

10/10 Exceptional

Muy agradable.

Muy agradable en perfecta zona.
Francisco Javier, 1-night trip