Relais & Châteaux Heritage Madrid

Luxury hotel with restaurant, near Lazaro Galdiano Museum

Choose dates to view prices

Sun, Apr 5
Mon, Apr 6
April 2026
May 2026
In the heart of Madrid, Relais & Châteaux Heritage Madrid offers a luxurious retreat. Savor breakfast at the on-site restaurant or unwind with a coffee in the cafe. With multilingual staff and free in-room WiFi, guests can easily connect to all that Gran Via has to offer.
VIP Access
Exceptional

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Minibar
$368 nightly
$405 total
Apr 19 - Apr 20
Total with taxes and fees

Why we love this property

Culinary experiences galore
A restaurant, cafe, and bar offer culinary choices at this hotel. Experience international cuisine and start the day with a buffet breakfast.
Luxury sleep experience
Blackout drapes and turndown service create a perfect night's rest. Guests slip into plush bathrobes and enjoy the minibar in these luxury rooms.

Room options

Showing 9 of 9 rooms
Designer toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, blackout drapes
Classic Double Room (interior + parking included) | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Classic Double Room (interior + parking included)

Exceptional
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
Designer toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Deluxe Triple Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

Exceptional
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
Superior Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Wonderful
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
Designer toiletries, hair dryer, bathrobes, slippers
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

Exceptional
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
Bathroom shower
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms

Very good
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
Bathroom shower
Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes
Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes
Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Exceptional
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
Double Room, Mobility Accessible (interior) | Bathroom shower
Double Room, Mobility Accessible (interior) | Minibar, in-room safe, desk, blackout drapes
Double Room, Mobility Accessible (interior) | Minibar, in-room safe, desk, blackout drapes
Double Room, Mobility Accessible (interior) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Room, Mobility Accessible (interior)

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
Designer toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
Designer toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Classic Double Room (interior)

Exceptional
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • San Camilo Hospital Quirón - 3 min walk - 0.3 km
  • Paseo de la Castellana - 10 min walk - 0.8 km
  • U.S. Embassy - 11 min walk - 1.0 km
  • El Corte Inglés - 14 min walk - 1.2 km
  • Movistar Arena - 16 min walk - 1.4 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cazorla - ‬4 min walk
  • ‪Levadura Madre - ‬1 min walk
  • ‪Pastelería America III - ‬3 min walk
  • ‪Restaurante Encinas - ‬3 min walk
  • ‪Bendita Locura Coffee - ‬1 min walk

About this property

Relais & Châteaux Heritage Madrid

When you stay at Relais & Châteaux Heritage Madrid, you'll be just a 5-minute drive from Bernabéu Stadium and El Retiro Park. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also just a 5-minute drive from National Prado Museum and Lazaro Galdiano Museum. Fellow travelers love the helpful staff. Public transportation is just a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

At a glance

Hotel size

    • 46 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 38 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (roundtrip, maximum occupancy 3)

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?

Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Relais & Châteaux Heritage Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Relais & Châteaux Heritage Madrid?

Sorry, there's no onsite parking at Relais & Châteaux Heritage Madrid.

Is airport shuttle service offered by Relais & Châteaux Heritage Madrid?

Yes, an airport shuttle is available. The charge is EUR 170 per vehicle roundtrip.

What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.

What is there to do at Relais & Châteaux Heritage Madrid and nearby?

Recommended spots to visit include Lazaro Galdiano Museum (10-min walk) and Bernabéu Stadium (1.6 mi), along with Thyssen-Bornemisza National Museum (1.9 mi) and El Retiro Park (2 mi).

Are there restaurants at or near Relais & Châteaux Heritage Madrid?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Relais & Châteaux Heritage Madrid like?

Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 7 minutes' walk from Paseo de la Castellana.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Relais & Châteaux Heritage Madrid Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, excellent, and outstanding with multiple options for all appetites. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomRestaurantLocationFoodBreakfastBoutique hotelAmenitiesCultureDrinks
Verified

10/10 Exceptional

“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Salwa, 2-night trip
Verified

10/10 Exceptional

The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Jeanne, 3-night trip
Verified

10/10 Exceptional

Wonderful rooms and extremely helpful staff.
Margot, 2-night trip
Verified

6/10 Good

Food was mediocre, staff is fantastic , hotel is ok
Mario, 3-night trip
Verified

10/10 Exceptional

Exceptional services
Bernard, 2-night trip
Verified

10/10 Exceptional

Great staff and awesome breakfast
Michael, 5-night trip
Verified

10/10 Exceptional

Excellent room and the services
Maximino, 1-night trip
Verified

10/10 Exceptional

It was a nice hotel.
Nikki, 2-night trip
Verified

10/10 Exceptional

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Denis, 4-night trip
Verified

8/10 Very good

Nice hotel, very friendly staff. Rooms are however in desperate need of a remodel, wallpaper peeling off wall, broken desk, wood falling off ceiling / visible water damage. A bit surprising for a R&C. They also need to clean under the bed pad, I found broken glass.
Morgan, 3-night trip
Verified

10/10 Exceptional

Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Cathy, 3-night trip
Verified

10/10 Exceptional

Excelente personal
Santiago, 3-night trip
Verified

10/10 Exceptional

I will stay here again
Rafael, 3-night trip
Verified

8/10 Very good

Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
CHARLES, 6-night trip
Verified

10/10 Exceptional

Excellent hotel and location.
Noah, 4-night trip
Verified

10/10 Exceptional

Had a lovely experience at the Heritage hotel
Lorenzo, 5-night trip
Verified

10/10 Exceptional

excellent property and service.
Kent, 1-night trip
Verified

10/10 Exceptional

Great location, beautiful room and helpful staff.
Christopher, 3-night trip
Verified

10/10 Exceptional

Wonderful stay in Madrid.

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
marcelo, 2-night trip
Verified

10/10 Exceptional

Best hotel of my whole trip. The rooms are super comfortable, stylish and the staff is simply amazing!! A true gem
Marco, 3-night trip
Verified

10/10 Exceptional

Perfect stay

We loved our stay - just perfect!
jill, 3-night trip
Verified

10/10 Exceptional

We had a wonderful stay! The staff incredible, our room was upgraded and it was a beautiful surprise! We ate in the hotel restaurant and it was fantastic. Our waiters were So accommodating. The staff made our visit exceptional!
Celeste, 3-night trip
Verified

10/10 Exceptional

The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
Kirti, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel, great breakfast, great service!
Estela, 4-night trip
Verified

10/10 Exceptional

This hotel is amazing and the staff make it unbelievable. We had a great time and will be back!
Marebeth Lee, 4-night trip