6/10
From the moment we entered the place we noticed a bad smell coming from the bathroom, when we opened the door we realized that there was a leak coming from the toilet so we tried calling the number that they gave us several times but no one answered. “Luckily” we found a cleaning lady and told her about the problem, she then contacted the administrator and talked about the leak. They said that they would send someone to deal with the problem but that never happened, we never got an answer and we had to stay there with a smelly, messy bathroom. This was very unfortunate because the apartment is very well located and really pretty but the service/help there was non-existent, the “help” arrived on the day of our check-out, just an hour before leaving, and only because the leak had gotten worse and it started affecting the apartment below us.
Viaggiatore verificato
Vacanza in famiglia di 3 notti