Stay Alfred on San Jacinto Street

It was awesome from start to finish!

I never received an email with check in instructions. Neither did the two people that showed up after me. I am not sure if they were also using Stay Alfred, but they had the same issues. I had to call in leave a voicemail and then resorted to web chat to resolve the issue. 1 hour of time went by from my Uber arrival to getting into my room. After I got my instructions it went pretty well. One note: The key lock box is in Stairwell A, which is in the garage per instructions, and does not have a well lit area. If you show up at night this is a little twist to the check in, but shouldn't be too bad. It is just a little tougher to use the key pad in the dark and retrieve you fobs and keys. I would suggest the property put a light in back there to make it not feel like you might get mugged. The rooms are excellent. Clean, spacious and spread out. The area is 3.5/5. You are a little close to the rebuilding part of down town, but a short Uber ride to get to wherever you need to go. I would stay again now that I have been through the drill.

Enjoyed our stay. The apartment worked great for our needs. We had to contact customer service a couple of times (do to us not working the OFB correctly) and they were very courteous and helpful. My only two complaints are that the parking garage could use arrows to help you know the direction of traffic. As others were confused also when it came to which way to turn and the exit signs have arrows that point to walls and make it more confusing. Also that we were only able to get one FOB, which made it difficult to coordinate with everyone's coming and goings.

The place was perfect, comfortable and convenient. Some more detailed instructions would have been helpful but luckily local residents helped us figure out the checkin process. Perhaps an easier checkout process would be helpful as well.

Great room