The staff is excellent, they are extremely helpful and very nice and gave good tips about the event around, I just don't think it's worth 200$CA, when there's only 1 bathroom for 5-6 rooms, and Turkish style toilet. If the price goes down, its definitely a very Japanese experience, right now it's an overpriced experience. We got a 300$CA Ryokan earlier, and was way better and with private onsens available.