2/10 Scadente
7 ago 2025
Poor experience and no response to complaints
Similar commination problems with owner as others have reported. No info on how to access room (pub next door helped even though they have nothing to do with the hotel anymore despite the photos). Owner said txt had ben sent but had left phone at home so couldn’t say who she’d sent it to. After stay, no response to complaints after several attempts to contact requesting refund (saying she cannot read Hotels.com messages when they contacted her). Complaints were:
1. Toilet seat fell off toilet – not attached to unit
2. Water bottle stopper had mould growing in it
3. Breakfast – make it yourself but nowhere to eat it (no table / chair in room and tiny communal table in room where ingredients stored
4. Flies flew out of breakfast fridge when opened
5. Bed mattress old and worn out
6. WiFi inoperable
How can she run a business like this? Stay somewhere else.


Alain
Alain, viaggio di 1 notte
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