I don’t know how exactly is this hotel rated 5 stars …
First of all , the staff is absolutely NOT friendly.
Not trying to help you , making you feel like they’re doing you a favor for even hosting you.
We had two rooms , one of them is the higher category suite .
Was there for a wedding (my sister was the bride)
We asked for hot water with honey , they charged us money for it !
We asked to have a late check out , they wouldn’t even try to do it , 11:00 they already at your door to get you out (claiming the room is reserved)
I then called and tried to reserve the same suite for that night and they said it was available , so they lied .
No hairdrier in the room. Had to ask (5stars??)
No concierge service. (5 stars?)
No bell boy and luggage assistant ( 5 stars??)
No laundry service or ironing in the hotel ( 5 stars ????)
No glasses in the room, no bottled water in the room , snacks , nothing !
What kind of a 5 stars hotel is it ?!?
Not worth the price , not worth your time .
Will def not going to be back there . Ever.