Park Tower Inn

Everything was good except the fact that they left no type of soap or washcloths in the room.

Bulding is very old. Molds everywhere in bathroom, Room smell very stuffy. Toilet seat was broken. Elevator is old and broken. Sorry to say it should have burned to ground during forest fire few years ago. Its pretty much a dumpster. Thats just few things just not going there.

I'm not sure how this hotel can pass Environmental health inspections. Indoor pool not heated, very cold and very dirty. Outside pool was nasty as well. They definitely have not been cleaned in quite a while. I'm not sure how this hotel can pass Environmental health inspections. The rooms smelled like an overkill of some sort of freshener, terrible smell. The beds weren't bad, pretty comfy. No towels or extra blankets, we had to get towels from the front desk. The hotel corridors are very dank, dark, and extremely smelly. There are plenty of other hotels in this area that are much better.

There was not continental breakfast as offered when booking. No breakfast at all. There were no towels or wash clothes on arrival to the room and when I called the front desk they requested I come down to get it as they were busy. When I got down there to get them, they were waiting on the towels to dry and would bring them up to the room once they were dried and folded. Two hours later still no towels and was told to come down to get them again as they were too busy. Then I was given pool towels but they didn’t have any wash clothes but should have some in the morning! All of the pools had algae on all of the walls and the lazy river had green water. Hot tubs were out of order.

The pools were so nasty that we were unable to enjoy them. Even though that’s why we chose to stay at Park Tower Inn, when we arrived at our rooms we had 0 towels or wash clothes left waiting for us. When we called and reported it instead of bringing us towels we were told that we would have to come get them ourselves. Over all a disappointment

The carpets were still wet at 930 in the evening when we checked in. We didn’t stay there and had to drive two hours away to get a room for the weekend. 8 days later still no refund.

Everything was cool except they wouldn't give us towels after telling us twice they would bring them up , and the hot tub was bracken , wouldn't get hot and smelled like ammonia ,I couldn't breathe ,other than that it was good

Room smelled very dingy and dirty. Rust in the bathroom, dirty floors. Only had 2 towels in bathroom. When I called for more towels they guy at the front desk said I had to come get them because he was the only one there (this was at 9:00 am too). When I went down I saw 5 workers just sitting around talking. When I asked why he lied he said he didn’t because he was the only one “at the desk at that time,” even though there were 4 more right around the corner. He then gave me 3 pool towels that were small, damp, and dirty because he said they didn’t have any regular towels (I saw tons of them folded up in the laundry room). Run down hotel that needs MAJOR overhaul and rude employees that are lazy. Also said no breakfast because of Covid (has nothing to do with anything) even though when I booked it said free breakfast. Stay away and I will definitely not be returning. Spend your money somewhere else.

Room was dirty and smelled. The room has s broken recliner that was nasty. I'm telling you nasty. Flower has 20 year old carpet that was full of dirt you could smell it when you walked in. The bathroom appeared clean. Refrigerator was broken did not work. I wasted my money here.

We stayed at Park Tower while passing through Pigeon Forge. There was plenty of room for our family of 4 in a standard 2 bed room. The hotel is a bit older and could use a few touch ups in a few places (curtains, carpet, wallpaper, etc). One of our beds was great, but the other was in desperate need of replacing. The pool and hot tub were working, but we didn't use them. Checking-in and out was fast and easy. Overall our stay was good and exceeded expectations from reviews of other guests.