Hyatt Place Chicago/Downtown - The Loop

Hotel with indoor pool, near Michigan Avenue

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Sat, Apr 4
Sun, Apr 5
April 2026
May 2026
In the heart of downtown Chicago, Hyatt Place Chicago/Downtown - The Loop offers an inviting retreat. Enjoy a coffee at the cafe, take a dip in the indoor pool or unwind with dry cleaning services and express check-out.
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
$119 nightly
$140 total
Mar 29 - Mar 30
Total with taxes and fees

Room options

Showing 11 of 11 rooms
Room, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Good
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

Wonderful
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
In-room safe, desk, laptop workspace, soundproofing
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed

Wonderful
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

Wonderful
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
In-room safe, desk, laptop workspace, soundproofing
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, City View

Excellent
  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

Very good
  • City view
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
Room, 1 King Bed with Sofa bed (Specialty) | Bathroom | Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
Room, 1 King Bed with Sofa bed (Specialty) | In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

Exceptional
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

Exceptional
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing
Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
28 North Franklin Street, Chicago, IL, 60606

What's nearby

  • Chicago City Hall - 3 min walk - 0.3 km
  • Willis Tower - 6 min walk - 0.6 km
  • Chicago Theatre - 10 min walk - 0.8 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Millennium Park - 11 min walk - 1.0 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 44 min drive
  • Chicago, IL (DPA-Dupage) - 60 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Union Station - 11 min walk
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 19 min walk
  • Washington-Wells Station - 2 min walk
  • Ogilvie Transportation Center - 6 min walk
  • Washington Station - 7 min walk

Restaurants

  • ‪Jimmy John's - ‬2 min walk
  • ‪Cafecito - ‬2 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Espresso And Milk - ‬3 min walk
  • ‪Mr. Submarine - ‬3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

When you stay at Hyatt Place Chicago/Downtown - The Loop, you'll be within a 15-minute walk of Michigan Avenue and Millennium Park. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include sofa beds and refrigerators. The convenient parking and comfortable beds get great marks from fellow travelers. Public transportation is just a short walk: Washington-Wells Station is steps away and Ogilvie Transportation Center is 6 minutes.

At a glance

Hotel size

    • 206 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking within 300 ft (USD 62.00 per night)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Double sofa bed
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Recycling

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately USD 11 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Parking is available nearby and costs USD 62.00 per night (300 ft away)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

Also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Does Hyatt Place Chicago/Downtown - The Loop offer free cancellation for a full refund?

Yes, Hyatt Place Chicago/Downtown - The Loop does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Place Chicago/Downtown - The Loop?

Yes, there's an indoor pool.

Are pets allowed at Hyatt Place Chicago/Downtown - The Loop?

Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-out is available.

Is there an onsite casino at Hyatt Place Chicago/Downtown - The Loop?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (2-min drive) is nearby.

What is there to do at Hyatt Place Chicago/Downtown - The Loop and nearby?

Hyatt Place Chicago/Downtown - The Loop has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Hyatt Place Chicago/Downtown - The Loop?

Yes, there's an onsite restaurant.

What's the area around Hyatt Place Chicago/Downtown - The Loop like?

Hyatt Place Chicago/Downtown - The Loop is in Downtown Chicago, a short 2-minute walk from Washington-Wells Station and 12 minutes' walk from Michigan Avenue. Travelers give top marks for the hotel's prime location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hyatt Place Chicago/Downtown - The Loop Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as great, hot, delicious, and good value. (58 reviews)
  • The fitness center was spacious with plenty of machines and a beautiful city view. (5 reviews)
  • The property is conveniently located near good food options and restaurants. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffBreakfastLocationParkingFoodBedChildrenCitiesView
Verified

10/10 Exceptional

Nice location downtown. Good for business stays . Excellent hotel. Very good rooms
Richard, 3-night trip
Verified

10/10 Exceptional

The staff are very helpful and knowledgeable. Clean room and the Service is great. Breakfast is good too.
Joan, 1-night trip
Verified

10/10 Exceptional

Clean and large rooms, very friendly and helpful staff!
Kayla, 1-night trip
Verified

8/10 Very good

The staff was great!
Shannon, 2-night trip
Verified

10/10 Exceptional

My husband & I stayed for 1 night. The room was spacious, modern and clean with a comfortable king bed. The water pressure in the shower was good. There are plenty of places to eat within walking distance. Breakfast was included and was basic but fine.
Kent, 1-night trip
Verified

10/10 Exceptional

The room was very nice & the hotel seemed very clean with friendly staff. Great location for a Chicago getaway.
steve, 2-night trip
Verified

10/10 Exceptional

great stay, check in was easy
Bri, 1-night trip
Verified

8/10 Very good

Clean room, friendly & helpful staff
Jacqueline, 2-night trip
Verified

10/10 Exceptional

All of that! Very nice hotel, clean, courteous staff, great location
Kim, 2-night trip
Verified

10/10 Exceptional

Great stay would recommend
Reese, 1-night trip
Verified

10/10 Exceptional

Spacious clean rooms it’s certainly located and the staff was very nice. The breakfast was good and is buffet style the pool is also a nice feature for the hotel.
Jordan, 2-night trip
Verified

10/10 Exceptional

Clean room, attentive staff, great location! Would definitely stay here again.
Lisa, 3-night trip
Verified

10/10 Exceptional

Clean, staff was friendly!
Olivia, 1-night trip
Verified

10/10 Exceptional

Clean, kind staff
Hyewon, 1-night trip
Verified

8/10 Very good

Clean room and helpful staff
Catherine, 1-night trip
Verified

10/10 Exceptional

Staff was great, room was nice
Luis, 1-night trip
Verified

10/10 Exceptional

Check in staff was nice
Nicari, 1-night trip
Verified

10/10 Exceptional

Big clean room with a great view. Will be saying here again
Joshua, 1-night trip
Verified

10/10 Exceptional

Clean, large room, great location
Leticia, 4-night trip
Verified

10/10 Exceptional

Friendly helpful staff upon check in. Clean nice room.
sara, 1-night trip
Verified

8/10 Very good

Great place
Latoris, 2-night trip
Verified

6/10 Good

The hotel was nice the guest in the room next to me not so much young teens able to check in and the were loud and disruptive
Jennie, 2-night trip
Verified

8/10 Very good

Staff was nice
Scarlett, 3-night trip
Verified

10/10 Exceptional

excellent overall
DEBRA, 1-night trip
Verified

8/10 Very good

Clean and quiet
Bridget, 2-night trip