The staff at Silver Birches is very helpful and accommodating. Our room was newly renovated, though the bright red furniture was not appealing to me. Nor was the extreme smell of FEBREEZE upon entering the room. We were on the bottom floor of an older 2 story building, maybe without much to block sound between floors? - but you could hear all of the 'movement' from above. Overall, not a bad stay. priced well for off-season, new interior, clean, very accommodating staff, beautiful Lake Wallenpaupack.