10/10 Exceptional
Top notch trained staff, a real upscale experience
A bit pricey but worth every penny
Ran
Ran, 1-night trip
Hotel Casa Palopó - Relais & Chateaux
Adults-only hotel with 2 restaurants, near Pintando Santa Catarina Palopó
Choose dates to view prices
On the shores of Lake Atitlán, Hotel Casa Palopo offers a tranquil retreat. Savor breakfast on the beachfront, unwind with a spa treatment or at the gym. The helpful staff have impressed past guests with their attentive service.
9.2
Wonderful
Popular amenities
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Fitness center
- Seasonal outdoor pool
- Room service
- Airport shuttle
- Terrace
- Garden
- Library
- Lobby fireplace
Feel at home (6)
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
$469 nightly
$563 total
Mar 23 - Mar 24
Total with taxes and fees
Why we love this property
Luxury poolside lounging
This luxury hotel boasts an outdoor pool area with comfortable loungers. Perfect for soaking up the sun in serene, upscale surroundings.
Wellness retreat
Indulgent body scrubs, facials, and mani-pedis await at this mountain hotel's spa. A peaceful garden and fitness room complete this wellness retreat.
Mountain luxury oasis
Admire the designer stores and curated decor at this luxury mountain hotel. Meander through the gardens or dine at the garden-view restaurant.
Room options
Check availability for these dates
Showing 16 of 16 rooms
Deluxe Room (San Marcos)
10.0Exceptional
3 reviews
- Lake view
- 161 sq ft
- Sleeps 2
- 1 King Bed
Deluxe Room (San Juan)
10.0Exceptional
2 reviews
- Lake view
- 161 sq ft
- Sleeps 2
- 1 Queen Bed
Deluxe Room (San Lucas)
- Lake view
- 183 sq ft
- Sleeps 2
- 2 Twin Beds
Junior Suite (San Pablo)
10.0Exceptional
2 reviews
- Lake view
- 215 sq ft
- Sleeps 2
- 1 King Bed
Suite (Santa Catarina Master)
- Lake view
- 474 sq ft
- Sleeps 2
- 1 King Bed
Suite (Atitlan Master)
- Lake view
- 484 sq ft
- Sleeps 2
- 1 King Bed
Suite (San Antonio)
9.0Wonderful
2 reviews
- Lake view
- 474 sq ft
- Sleeps 2
- 1 King Bed
Suite (Toliman)
- Lake view
- 269 sq ft
- Sleeps 2
- 1 King Bed
San Rafael Deluxe
10.0Exceptional
1 review
- Partial lake view
- 280 sq ft
- Sleeps 2
- 1 King Bed
Santiago Junior Suite
- Mountain view
- 377 sq ft
- Sleeps 2
- 1 King Bed
San Francisco Superior
- Partial lake view
- 280 sq ft
- Sleeps 2
- 1 Queen Bed
San Pedro Jr Suite
9.0Wonderful
2 reviews
- Partial lake view
- 431 sq ft
- Sleeps 2
- 1 King Bed
San Andres Deluxe
10.0Exceptional
2 reviews
- Partial lake view
- 312 sq ft
- Sleeps 2
- 1 King Bed
Santa Clara Suite
10.0Exceptional
1 review
- Lake view
- 517 sq ft
- Sleeps 2
- 1 King Bed
Cerro de Oro Grand Master Suite
- Lake view
- Sleeps 2
- 1 King Bed
Villa (Palopo)
- Sleeps 6
- 3 King Beds
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About the neighborhood
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
What's nearby
- Lake Atitlán - 2 min walk - 0.2 km
- Pintando Santa Catarina Palopó - 13 min walk - 1.1 km
- Santa Catarina Palopo Church - 16 min walk - 1.4 km
- Panajachel Municipal Market - 13 min drive - 5.3 km
- Church of Saint Francis - 13 min drive - 5.3 km
Getting around
- Quetzaltenango (AAZ-Los Altos) - 134 min drive
- La Aurora Intl. Airport (GUA) - 41.1 miles/66.2 km
- Airport shuttle (surcharge)
Restaurants
- Crossroads Caffee - 8 min drive
- Delhi 6 - 8 min drive
- Restaurante El Cayuco - 8 min drive
- Restaurante El Atitlan - 8 min drive
- The Panajachel Center - 6 min drive
About this property
Hotel Casa Palopó - Relais & Chateaux
When you stay at Hotel Casa Palopó - Relais & Chateaux, you'll be within a 15-minute walk of Pintando Santa Catarina Palopó and Lake Atitlán. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and 6.8 Palopó, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 15 rooms
Arriving/Leaving
- Check-in start time: 4 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is 2 PM
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- The front desk is open daily from 6 AM - 9:00 PM
- Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 10
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
- Caters to adults only
Property amenities
Food and drink
- Free continental breakfast each morning 7:00 AM–10:00 AM
- 2 restaurants
- Bar/lounge
- Free daily reception
- Room service (limited hours)
What to do
- Helicopter/airplane tours
- Kayaking
- Boat tours
- Shopping
- Ecotours nearby
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Pool loungers
- Romance packages
Facilities
- 2 buildings/towers
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Fireplace in lobby
- Communal living room
- Fitness center
- An outdoor pool
- Designer stores on site
- Full-service spa
Accessibility
- Accessible airport shuttle
- Upper floors accessible by stairs only
Room amenities
Home comfort
- Minibar
- Bathrobes and slippers
Sleep well
- Blackout drapes/curtains
- Premium bedding
What to enjoy
- Balcony
- Individually decorated
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.
Dining
6.8 Palopó - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare.
Kinnik - This beachfront steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Awards and affiliations
The property is a member of Relais & Chateaux.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of USD 400 per vehicle (roundtrip, maximum occupancy 4)
Children & extra beds
- Rollaway beds are available for USD 75.0 per day
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 6:00 PM
- The seasonal pool is open from January to December
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo
Frequently asked questions
Does Hotel Casa Palopó - Relais & Chateaux offer free cancellation for a full refund?
Yes, Hotel Casa Palopó - Relais & Chateaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa Palopó - Relais & Chateaux?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Hotel Casa Palopó - Relais & Chateaux?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casa Palopó - Relais & Chateaux?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Casa Palopó - Relais & Chateaux?
Yes, an airport shuttle is available. The charge is USD 400 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Casa Palopó - Relais & Chateaux?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 2 PM.
What is there to do at Hotel Casa Palopó - Relais & Chateaux and nearby?
Have fun with onsite activities like kayaking and boat tours. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Casa Palopó - Relais & Chateaux also has a seasonal outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Hotel Casa Palopó - Relais & Chateaux?
Yes, there are 2 onsite restaurants, featuring beachfront dining and garden views.
Does Hotel Casa Palopó - Relais & Chateaux have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Casa Palopó - Relais & Chateaux like?
Hotel Casa Palopó - Relais & Chateaux is a short 3-minute walk from Lake Atitlán and 12 minutes' walk from Santa Catarina Palopo Church.
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Hotel Casa Palopó - Relais & Chateaux Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.6
Location
9.4
Staff & service
9.4
Property conditions & facilities
What guests liked
- The restaurant serves incredible cuisine and offers a beautiful dining experience with attentive and friendly staff. (7 reviews)
- The pool area offers breathtaking views and is a wonderful feature of the property. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
ViewService staffRoomFoodLakeBreakfastLuxuryAmenitiesLocationAmbience10/10 Exceptional
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
Glenda
Glenda, 2-night trip
10/10 Exceptional
Love , an amazing place perfect museum was beautiful .
Jimmy
Jimmy, 2-night trip
10/10 Exceptional
Excellent service, warm and kind staff, beautiful place.
Emmanuel
Emmanuel, 5-night trip
10/10 Exceptional
Incredible hotel. Extremely attentive and helpful staff. Beautiful views. Overall, amazing accommodation.
Ariel
Ariel, 1-night trip
10/10 Exceptional
Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested!
The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything!
penny
penny, 2-night trip
10/10 Exceptional
Amazing property with beautiful views & good food
Everything was incredible! I can’t wait to go back!
Emily
Emily, 2-night trip
8/10 Very good
Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
Thomas
Thomas, 3-night trip
10/10 Exceptional
Excelente
Sara Corenstein
Sara Corenstein, 2-night trip
10/10 Exceptional
Excellent service from all the staff, very welcoming and private at the same time, to be calm and relaxed
Roberto
Roberto, 2-night trip
10/10 Exceptional
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
Sandra
Sandra, 3-night trip
2/10 Poor
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
Masoud
Masoud, 3-night trip
10/10 Exceptional
It was great, had a lot of fun and everyone was helpful with planning my days. They also went out of their way to help out with weather conditions and others.
Mario
Mario, 2-night trip
10/10 Exceptional
Beautiful property with excellent service. All smiles with an exceptional view of the lake. Really deserved to be 5 stars.
Fawzi
Fawzi, 3-night trip
10/10 Exceptional
The experience here is amazing. I will stay here again.
Dilayla
Dilayla, 1-night trip
10/10 Exceptional
This peace is beautiful. Super friendly staff. The art, the food choices, the view of the lake.
Simply perfect
JAIME
JAIME, 2-night trip
10/10 Exceptional
Super
Julio cesar
Julio cesar, 2-night trip
10/10 Exceptional
Amazing place
EUGENIA
EUGENIA, 3-night trip
10/10 Exceptional
Amazing views and service
JORGE
JORGE, 3-night trip
10/10 Exceptional
We arrived late due to a lot of traffic, the hotel was able to accommodate with a lovely dinner for us and remain open. Beautiful location and great staff.
Emil
Emil, 2-night trip
8/10 Very good
Scenic and restful
ruby
ruby, 1-night trip
10/10 Exceptional
Best place I’ve stayed at in Guatemala such a great atmosphere and employees are so sweet and attentive!
Alem
Alem, 1-night trip
10/10 Exceptional
Stunning property. The restaurant is where burger goes gourmet. The staff excellento. I came to celebrate what would have been my ma's 84th birthday and her 5th sunset day. For 5 years , I have been in so much pain, Casa Palopo, the magic that is Lake Atitlan, it's unassuming staff, was the balm to my uncountable bruise
Arundhati
Arundhati, 1-night trip
10/10 Exceptional
Casa Palopo is a beautiful boutique property- great for the mobile luxury traveler.
Nkechi
Nkechi, 2-night trip
10/10 Exceptional
Victor
Victor, 2-night trip
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