Exceptional Value & Unforgettable Customer Service!
Bridgeway Inn & Suites is truly a hidden gem and represents incredible value for the price. Our entire experience, from a smooth check-in to easily extending our stay, was outstanding.
However, the defining moment of our visit was the truly unparalleled customer service provided by staff member, Sandy. I had accidentally double-booked a portion of my extended stay, creating a policy issue on my end. Before I even had a chance to ask for assistance, Sandy took complete ownership of the problem.
She spent over an hour navigating the hotel's policies with the owners and coordinating directly with Expedia to fully resolve the error. Sandy's proactive dedication and effort to correct my mistake—without prompt—went above and beyond any expectation.
The hospitality and care shown here are simply amazing. Highly recommended for a comfortable stay and world-class customer service!