The Spanish Suite

WORST HOTEL!!! BEWARE THE PICTURES ARE TOTALLY LIES! This is my worst experience ever in staying at the hotel. Everything is dirty and broken... I dont know why this hotel is still operating. It feels so unsafe and no privacy. Last thing the bed sheet and everything in the room are so dirty. I rather lose my money and book another hotel for my trip. My biggest dissapointment for booking this hotel, if I can give 0 star I would

A toilet in our room need waiting over 10 minutes to full water on the box .

I thought it would be a cosy boutique hotel but it ended up being a really small room in the middle of a regular building. The room itself had no light, we ended up sneezing a lot due to the mold. Anyways, when we got there, the lady that received us was really nice and welcoming but after that we had to ask for wifi and we only got access to the password 1 day later, we called 3 times asking and no one could answer us. The other thing is that there was no hairdryer in our room and when I called to ask, the woman that answered the phone was rude and even sighed. One day, our toiled paper ended and they didn't replace it. The bed and the pillows were unconfortable. I was really really disappointed, I expected a lot more from a hotel that looked really nice in the pictures, had a good review and I payed 160 euros/night.

The staff was extremely helpful upon arrival. They assisted us in taking care of phone calls for tours and helping us find a place to park our rental car. We were upgraded to a Deluxe flat. The flats are at different locations around the Spanish Steps. Our building was secure and spacious with two separate walk-in showers. They provided a cell phone in suite to call for cabs and use the Internet. The bed was comfortable and everything was modern. There was a communal kitchen where we could make coffee in the morning where they provided croissants. We walked to The Catican, Trevi Fountain, Pantheon, Spanish Astro’s and popular Piazza’s. Plenty of al fresco dining nearby. We will come and stay again!

This hotel is Perfectly located in Rome! A walk away from all the attractions and sites, it's location is a akin to Mayfair in London, with plenty of high end shopping and trattorias on your door step. For the price it is fantastic! There is no concerige or hotel restaurant as such, but this is not reflected in the price you are paying, which is fine by me.