Hotel was booked for 2 nights. The heater situation was bad, which was made even worse since it's the middle of winter and it was freezing. I also saw several roaches , and there where issues with the shower head. Very loud and sprayed water over your head. When I brought these things up to the General Manager, Lizzy, and asked her for just proof that I had made the complaints so I could call Motel 6 customer service, she then told me they don't do that. And made excuses for any issue I brought up, saying that everyone is different and can take different room temperatures, as some kinda excuse for the crappy heater. Despite the fact I told her that everyone was freezing. She then said we should have been offered extra blankets.... And as for as the shower head it's only temporary accommodation so I should understand things not working that well. Horrible experience. I've had a better past experience there, don't know what happened this time. New management maybe? Would definitely not recommend.