Hilton Garden Inn Charleston Waterfront/Downtown

Such a great hotel and stay! We arrived in Charleston earlier than expected after driving overnight. We stopped in to see if by chance we could check in early and the associate kindly checked to see if anything was available and they had one room and we could have it immediately. I thought the room would be mediocre but it was beautiful and we had a water view. The staff was so helpful and pleasant. We had a great server Paris and an amazing breakfast the next day before we left for our cruise. We will definitely stay here again!!

This was a great hotel in an awesome location. Free parking & wifi. The only complaint I have is that the cleaning staff did not come to clean my room until 3pm after we had already left and returned. The cleaning staff also threw out my sons seashells and I’ve never had a cleaning staff at a hotel touch my personal belongings. Other than that, this hotel was good.

Expensive for what you get. View is of the freeway. Breakfast is not included and the rooftop bar closed early or wasn’t open to the public. I would stay downtown next time.

Staff not familiar with local area. Waiter pick up trash and dirty dishes, retrieved our food thinking we had left. Another person indicated we were still eating so he returned the food after already inserting hands in dishes. Ordered room with balcony and view of waterfront. Gave us a room viewing highway and parking lot. Roof top for viewing waterfront - closed (no reason). Not worth the money and best to stay on other end of town.