8/10 Very good
Friendly staff, hotel was little outdated location was 👍
Gihan
Gihan, 2-night trip
The Carlton Hsinchu
City-center hotel in Hsinchu with 2 restaurants
Choose dates to view prices
Located in Hsinchu City Centre, The Carlton Hsinchu offers a modern retreat with two on-site restaurants serving up breakfast, lunch, and dinner. Connect to WiFi and unwind after a day of exploring nearby attractions or challenge friends at the arcade/game room.
8.4
Very good
Popular amenities
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
- Laundry facilities
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- 2 restaurants
- Breakfast available
- Room service
- 24-hour business center
- Business center
- 24-hour front desk
- Air conditioning
- Arcade/game room
- Front-desk safe
- Laundry service
- Self-serve laundry
Feel at home (6)
- Children stay free
- Refrigerator
- Separate bathtub and shower
- Premium TV channels
- Daily housekeeping
- Laundry facilities
$68 nightly
$72 total
Apr 15 - Apr 16
Total with taxes and fees
Room options
Check availability for these dates
Showing 14 of 14 rooms
Standard Twin Room, No Windows
8.6Excellent
4 reviews
- 355 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Deluxe Twin Room
- Sleeps 4
Standard Double Room
- Sleeps 2
Standard Twin Room No Window
- Sleeps 3
Carlton Suite
- City view
- 388 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Executive Double Room
- Sleeps 2
EXECUTIVE DOUBLE
10.0Exceptional
2 reviews
- 391 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
EXECUTIVE SUITE
- 569 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Standard Room
8.8Excellent
3 reviews
- 320 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Deluxe Room
- 320 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Deluxe Twin Room
8.0Very good
1 review
- 320 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Carlton Suite
- Sleeps 2
Executive Suite
- Sleeps 2
Deluxe Double Room
- Sleeps 2
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About the neighborhood
225 Bei-Da Road, Hsinchu, 300
What's nearby
- Hsinchu City God Temple - 4 min walk - 0.4 km
- Hsinchu City God Temple Night Market - 4 min walk - 0.4 km
- East Gate - 9 min walk - 0.8 km
- FE'21 Mega Mall - 9 min walk - 0.8 km
- Big City Mall - 12 min walk - 1.1 km
Getting around
- Taoyuan International Airport (TPE) - 60 min drive
- Hsinchu Shibo Station - 6 min drive
- Hsinchu Xinhuang Station - 7 min drive
- Hsinchu Station - 13 min walk
Restaurants
- 老黃豬腳大王 - 2 min walk
- 素食北門豆漿 - 2 min walk
- 金連滷肉飯 - 2 min walk
- 滿美吐司部 - 2 min walk
- 川牛木石亭 - 2 min walk
About this property
The Carlton Hsinchu
Located near a train station, The Carlton Hsinchu is a great choice for a stay in Hsinchu. Guests looking for a bite to eat can check out Share, one of 2 restaurants, which serves lunch and dinner.
At a glance
Hotel size
- 117 rooms
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free uncovered onsite self parking
- Free offsite parking within 984 ft
Other information
- Smoke-free property
Property amenities
Food and drink
- Self-serve breakfast (surcharge) each morning 6:30 AM–10:00 AM
- 2 restaurants
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
What to do
- Pool table
Working away
- 24-hour business center
- Meeting room
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- Safe-deposit box at front desk
- Television in common areas
- Arcade/game room
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible path to elevator
Room amenities
Be entertained
- DVD player
- 32-inch LCD TV
- Premium cable channels
Home comfort
- Air conditioning
- Electric kettle
- Slippers
Sleep well
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Separate bathtub and shower
- Bidet
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Guidebooks/recommendations
Special features
Dining
Share - This restaurant serves lunch and dinner.
Yueh Yuan - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
- Self-serve breakfast is offered for an extra charge of approximately TWD 429 for adults and TWD 220 for children
Children & extra beds
- Rollaway beds are available for TWD 800.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Frequently asked questions
Does The Carlton Hsinchu offer free cancellation for a full refund?
Yes, The Carlton Hsinchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hsinchu?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hsinchu?
Yes, there's free self parking.
What are the check-in and check-out times at The Carlton Hsinchu?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Carlton Hsinchu and nearby?
The Carlton Hsinchu has an arcade.
Are there restaurants at or near The Carlton Hsinchu?
Yes, there are 2 onsite restaurants.
What's the area around The Carlton Hsinchu like?
The Carlton Hsinchu is in Hsinchu City Centre, a short 5-minute walk from Hsinchu City God Temple Night Market and 5 minutes' walk from Hsinchu City God Temple.
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The Carlton Hsinchu Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.6
Location
8.6
Staff & service
8.0
Property conditions & facilities
Popular mentions
RoomService staffRestaurant10/10 Exceptional
Staff was super friendly and helpful. Location is very convenient.
Ryan
Ryan, 1-night trip
10/10 Exceptional
Good location...big room. Enjoy the hospitality
fook keong
fook keong, 1-night trip
6/10 Good
good location to where I need to go
Theodore
Theodore, 1-night trip
10/10 Exceptional
Hotel workers are friendly.
ying
ying, 4-night trip
6/10 Good
The hotel is a really outdated. The breakfast has many choices but half of the dishes were not heated well. The room was really stuffy even when I turned the air conditioner to 16C. A bit disappointed in the condition of the hotel.
Sui Ming
Sui Ming, 2-night trip
6/10 Good
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Verified traveler
1-night trip
8/10 Very good
A reasonably priced hotel in the center of Hsingchu City. Accessible by feet from the local station. The staff is friendly, the room are large and comfortable. Dining options nearby. On the evening I visited, there was a typhoon and it was rainy and windy, still I enjoyed my stay.
Jerome
Jerome, 1-night trip
10/10 Exceptional
Even though it is old but it is clean.
Theodore
Theodore, 1-night trip
10/10 Exceptional
👍
Helen
Helen, 1-night trip
4/10 Fair
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Ching
Ching, 2-night trip
8/10 Very good
Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Verified traveler
2-night trip
8/10 Very good
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient.
It’s close to good restaurants and a decent shopping area.
The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Imari
Imari, 3-night trip
6/10 Good
Room was better in the past
Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Lawrence
Lawrence, 4-night trip
4/10 Fair
Disappointed
I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Verified traveler
4-night trip
6/10 Good
早餐不錯，停車不便，可充電位置實在太少
Shih-Hsin
Shih-Hsin, 1-night trip
10/10 Exceptional
房間寬敞舒適，週一到週四20:30-21:30happy hour，有免費的餅乾、點心、紅白酒、台啤、米粉湯可以享用。
TZU CHUN
TZU CHUN, 1-night trip
10/10 Exceptional
新竹駅から歩いて約15分程度と少し離れておりますが、ホテルに辿り着くまで新竹の街並みを観光しながら行くのがお勧めです。ホテルのロビーは明るくて、日本語の分かるスタッフが温かく迎えてくれます。とてもやさしいスタッフですので、何でも相談出来ます。チェックインは３時からですが、ロビーに有る喫茶室で無料の飲み物を飲みながら待つことを勧めて貰えます。そのため、日本語の観光案内を見ながらゆっくりと過ごすことも出来ます。部屋も十分に広く、バスタブとシャワーが別々になっているタイプで、湯船につかってゆっくりと疲れを癒すことが出来ます。ホテルの周りには沢山のお店が有りますので、食事や買い物と観光と好みに合わせて選ぶことが出来ます。また、次も宿泊したいホテルです。
Masakazu
Masakazu, 1-night trip
2/10 Poor
晚上12點洗澡沒有熱水，妹妹住隔壁間也是，打去櫃檯反應發現有很多間房客都有這樣的狀況，還有冬天提供的雙人棉被很薄又很小件，睡覺好冷！
停車場非常不方便，要自己停去附近公設停車場，我妹妹住一晚都花了350停車費，結果飯店只折抵最高上限260元，折扣券還掃不出來最後又回飯店反應，我自己是停到更遠的停車場，沒有提供折扣券，是先繳錢後再拿收據回飯店（要開車），飯店再給你260元，總之整體住下來讓人生氣的點很多，設備也都舊舊的，浴室很多發霉邊角，房間內插座根本不夠，房內也很潮濕，床摸起來軟軟濕濕德，唯一優點只有離市區近。
HSIN NING
HSIN NING, 1-night trip
10/10 Exceptional
服務好、早餐豐富，很好吃
BOR-TSERN
BOR-TSERN, 2-night trip
6/10 Good
浴室地上有隱形眼鏡膠片
房間壁紙角落翹起
晚間熱水供應不足
Sophia
Sophia, 1-night trip
10/10 Exceptional
조금은 오래된 느낌이지만 직원들이 너무 친절해 요 가성비 호텔입니다
GANGJIN
GANGJIN, 2-night trip
10/10 Exceptional
早餐很棒!樣式多!
Jack
Jack, 1-night trip
10/10 Exceptional
早餐中、西、日多樣性，內容很棒
chihli
chihli, 1-night trip
10/10 Exceptional
항상 애용하는 호텔입니다. 넓고 좋아요
Seung Hun
Seung Hun, 2-night trip