Everything about the hotel was excellent, but most of all the staff. We arrived late by bus with no means of getting to the hotel, and the owner, John, volunteered to fetch us from the station. The next morning he not only gave us suggestions on places to visit, but offered to take us there (saving us a lot of hassle). And finally, when it came time for us to leave, he again took us to the Port without hesitation. Additionally, you felt extremely comfortable on the premises, and the other members of staff and guests seemed really pleased to be there. It made a beautiful trip a truly wonderful experience.