Hôtel Paris Bastille Boutet - MGallery by Sofitel

We stayed here for four nights on a vacation. Overall, we really enjoyed our trip, but the hotel was not quite as advertised. For an advertised 5-star hotel, it was not quite up to par. Overall: + The value for the room was good, possibly due to it being a bit further removed from the city + The location was great! It was a short walk from the Feidherbe / Cheligny station which took only ~15 minutes to be in the center of the city. Plus there were lots of good restaurants around the area. + Everyone in the hotel was very friendly. + The room was quiet even though it faced the street, and the bed was a dream. + The bathtub is like a spaceship, so if you take baths, get ready for an A+ experience. - The internet was really slow and inconsistent. If you are trying to work from the room, be careful. When we mentioned it to the front desk, they were of limited help in this area. - The rooms were clean, but we had issues with both our tub and our room sink. When we asked for them to be fixed, it took two days to get fixed. - The overall feel of the hotel was not a 5-star experience in my view; more like a 3.5 or 4-star experience. Everything from the check in, to lack of concierge, to lack of unique touches (e.g. turn down service) makes this feel short of 5 star experience. Overall, this was a completely fine place to stay. However, I think the billing as a 5-star place is probably a bit oversold.

Pretty good property but for 1 key issue - the bed is much too soft n is so worn that the 2 sides slopes outward. Difficult to have a good rest. The stopper in the sink can't be released for water to drain. The onlu solution is to pull it out completely. Irrespective, the Front Desk staff were all very helpful n made the stay enjoyable. Proximity of the hotel to line 1 metro in these days is a blessing.

Great professional and welcoming service. Location close to metro, neighborhood bistro and restaurants. Good breakfast buffet:

Beautiful hotel in a nice area of Paris though it’s not central. However, you are about two blocks from the 8 line and a longer walk from other metro lines. The hotel was bigger than I usually see in Paris and the pool and sauna were nice pluses. The staff was super friendly too, especially since I don’t speak French.

Very good

The room is a good size for Europe standards. Hotel is super clean and reasonably new. But the best thing about it really is the staff who is amazing. Always smiling and trying to do the best for the guests. My mother loved it!

I had earned a "good boy" reward and decided it would be in the form of a five star hotel on my four night stay in Paris. And since the Bastille Boutet happened to be in my favorite part of the city, I booked. Not once did I regret doing so. My room was large by that city's standards, well appointed and perfectly located. Charming little "extras" here and there were icing on the cake, as were my room's juliette balcony and Nespresso macine. However the real luxury was the treatment accorded to me by staff. This went far, far beyond the call of duty. Those looking to reward themselves for whatever reason can start the process by staying here!

The reception desk personnel are EXTREMELY accommodating. In particular we wish to thank MORGAN at the front desk who was very gracious in helping us with a sensitive matter. They rest of the front desk personnel helped us with other pressing matters and normal requests. In addition, their restaurant recommendations were excellent. The location visually appears a bit out of the way for touristic activities, however the hotel is 2 minutes from a metro line that runs directly through the main tourist areas. Another subway line is 7 minutes away and that line has fewer stops as it travels through central areas of Paris, so is good for longer tourist targets.

this hotel is in a quite location but only a short walk from plenty of activity. I would happily stay there again, the price was fantastic and hotel was perfect for my adult children and I to base our Paris stay out of.

Front desks Ms. Elicia a great help. (Sorry if I spell her name wrong) Same time food was wonderful and Mr. Bini a good server. If I plan to come back My first choice is this hotel. Thx