10/10 Exceptional
Clean room, good location
Terry
Terry, 1-night trip
Hotel Boutique Los Balcones
Family-friendly hotel with restaurant, near Plaza Rotary Market
Choose dates to view prices
Near Calderon Park, Hotel Boutique Los Balcones offers a warm welcome with free full breakfast, a rooftop terrace, and fine dining at SOLE MIO. Relax in the 2 hot springs or enjoy some pampering with a manicure/pedicure or massage. Previous guests rave about their stay.
VIP Access9.2
Wonderful
Popular amenities
- Airport transfer
- Parking available
- Restaurant
- Bar
- Laundry facilities
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Rooftop terrace
- Self parking
- Room service
- Coffee shop/cafe
- In-room childcare
- 24-hour business center
- Business center
- Meeting rooms
- Airport shuttle
- Area shuttle
For families (6)
- Children stay free
- Babysitting (surcharge)
- Cookware, dishware, and utensils
- Private bathroom
- Premium TV channels
- Garden
$60 nightly
$67 total
May 5 - May 6
Room options
Showing 8 of 8 rooms
Single Room, Patio
- 161 sq ft
- 1 bedroom
- Sleeps 1
- 1 Double Bed
Double Room, Balcony
- City view
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Triple Room, Balcony
- City view
- 269 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 2 Twin Beds
Twin Room, Balcony
9.6Exceptional
4 reviews
- City view
- 215 sq ft
- Sleeps 3
- 2 Double Beds
Apartment, 1 Queen Bed, Kitchen
9.0Wonderful
2 reviews
- Garden view
- 322 sq ft
- Sleeps 2
- 1 Queen Bed
Double or Twin Room, Accessible, Annex Building
- Garden view
- 322 sq ft
- Sleeps 3
- 1 Double Bed and 2 Twin Beds
Single Room, Balcony
- City view
- 269 sq ft
- 1 bedroom
- Sleeps 1
- 1 Queen Bed
Double Room, Patio
8.8Excellent
3 reviews
- 322 sq ft
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
What's nearby
- Plaza Rotary Market - 2 min walk - 0.2 km
- Calderon Park - 5 min walk - 0.5 km
- New Cathedral of Cuenca - 7 min walk - 0.6 km
- Río Tomebamba & Calle Larga - 12 min walk - 1.0 km
- San Sebastian Plaza - 14 min walk - 1.2 km
Getting around
- Cuenca (CUE-Mariscal Lamar) - 7 min drive
- 14n - Antonio Borrero Station - 3 min walk
- Luis Cordero (Hermano Miguel) Station - 3 min walk
- Gaspar Sangurima Tram Station - 3 min walk
- Terminal Terrestre Station - 15 min walk
- Unidad Nacional Tram Station - 25 min walk
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
Restaurants
- Raymipampa - 7 min walk
- Balcon Quiteño - 1 min walk
- Angelus by Tutto Freddo - 7 min walk
- Bauhouse Hostel & Bar - 5 min walk
- Hot Dog del Tropical - 6 min walk
About this property
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones is just 1.6 mi (2.6 km) from the airport and offers a shuttle during limited hours. Guests can indulge in massages or mani/pedis, and Latin American cuisine is served at SOLE MIO, which is open for lunch and dinner. Other highlights at this Colonial hotel include a rooftop terrace, a bar/lounge, and a terrace. Public transportation is just a short walk: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.
At a glance
Hotel size
- 15 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets not allowed
Parking
- Onsite self parking (USD 12.50 per day)
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle from 6:30 AM to 9 PM*
- Ferry terminal shuttle*
Offsite
- Area shuttle*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free full breakfast each morning 7:00 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- Free daily reception
- Room service (late night)
Traveling with children
- Children stay free (see details)
- Childcare in room (surcharge)
- Children's menu
What to do
- Bicycle rentals nearby
- Ecotours nearby
- Hiking/biking trails nearby
- Hot springs nearby
- Fishing nearby
Working away
- 24-hour business center
- Meeting rooms
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bicycle rentals
Facilities
- 1 building/tower
- Built in 1860
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Library
- Television in common areas
- Colonial architecture
Accessibility
- Raised toilet seat
- Bathroom emergency pull cord
Room amenities
Be entertained
- 32-inch LCD TV
- Premium satellite channels
- Pay movies
Home comfort
- Heating
- Minibar
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Memory foam mattress
What to enjoy
- In-room massage
- Yard
- Individually furnished and decorated
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
- Free international calls
Food and drink
- Refrigerator
- Cookware, dishes, and utensils
- Dishwasher
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
Special features
Spa
Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.
Dining
SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
- Airport shuttle service is offered for an extra charge of USD 10 per room (roundtrip)
- Ferry terminal shuttle service is offered for an extra charge
- Area shuttle service is offered for an extra charge
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for USD 5.0 per stay
Parking
- Self parking costs USD 12.50 per day
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Hot springs access available from 6:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Frequently asked questions
Does Hotel Boutique Los Balcones offer free cancellation for a full refund?
Yes, Hotel Boutique Los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Los Balcones?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Boutique Los Balcones?
Yes. Self parking costs USD 12.50 per day.
Is airport shuttle service offered by Hotel Boutique Los Balcones?
Yes, an airport shuttle is available from 6:30 AM to 9 PM. The charge is USD 10 per room roundtrip.
What are the check-in and check-out times at Hotel Boutique Los Balcones?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Boutique Los Balcones and nearby?
Have fun with nearby activities like cycling, fishing, and hiking. Additional recreation nearby includes hot springs and ecotours. Hotel Boutique Los Balcones also has a garden.
Are there restaurants at or near Hotel Boutique Los Balcones?
Yes, SOLE MIO offers alfresco dining and Latin American cuisine.
Does Hotel Boutique Los Balcones have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hotel Boutique Los Balcones like?
Hotel Boutique Los Balcones is in Downtown Cuenca, a short 7-minute drive from Cuenca (CUE-Mariscal Lamar) and 6 minutes' walk from Calderon Park.
Have a question?
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Hotel Boutique Los Balcones Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
9.6
Staff & service
9.2
Property conditions & facilities
What guests liked
- Breakfast was consistently excellent with a good variety. (6 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffLocationRoomBreakfastTripShowerTaxiBuildingHistoricalBalcony10/10 Exceptional
Great breakfast, awesome staff
Irmgard
Irmgard, 5-night trip
10/10 Exceptional
Great beautiful rooms
Florence
Florence, 1-night trip
8/10 Very good
The staff were great. The property is well maintained. We stayed in the efficiency rooms and not the more charming rooms in the main building, but it was nice to have the extra room and kitchenette. It was reasonably priced and a convenient place from which to explore Quito.
Edgar
Edgar, 7-night trip
10/10 Exceptional
Los Balcones is a beautiful colonial mansion turned boutique hotel. What a wonderful find in downtown Cuenca.
Byron
Byron, 1-night trip
10/10 Exceptional
Nice place
David
David, 9-night trip
10/10 Exceptional
It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca.
Jorn
Jorn, 2-night trip
10/10 Exceptional
Clean, great breakfast, awesome people!
Craig K
Craig K, 4-night trip
10/10 Exceptional
Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.
Maria
Maria, 2-night trip
10/10 Exceptional
It was a great hotel and excellent location.
Eliana
10/10 Exceptional
a week in Cuenca
Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights
Mark
Mark, 1-night trip
10/10 Exceptional
Excellent hotel
Gene
Gene, 5-night trip
10/10 Exceptional
Loved everything about this place.
Elissa
Elissa, 1-night trip
10/10 Exceptional
Great el centro hotel will stay again
Frederick
Frederick, 1-night trip
10/10 Exceptional
close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Frederick
Frederick, 1-night trip
10/10 Exceptional
Attention to detail and overall experience surpassed our expectations
Vicente
Vicente, 2-night trip
10/10 Exceptional
Very friendly manager and staff.
john
john, 3-night trip
10/10 Exceptional
The staff was amazing.
Barbara
Barbara, 3-night trip
10/10 Exceptional
Nice old house renovated.
Jose
Jose, 1-night trip
8/10 Very good
Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.
Steven
Steven, 2-night trip
10/10 Exceptional
Wonderful Hotel and Staff
Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Lynn
Lynn, 2-night trip
10/10 Exceptional
The jacuzzi was the best part!
Jose
Jose, 1-night trip
10/10 Exceptional
Clean
carla
carla, 1-night trip
10/10 Exceptional
Great stay!
Great place. Super nice staff. Nice shower. Comfy bed. Hot and cold drinking water available on every floor. Good all around. Nice location.
Verified traveler
3-night trip
10/10 Exceptional
Couldn’t ask for better
Outstanding, attractive property. Competent attentive and welcoming staff. Great breakfasts. In center of historic district.
If you don’t want a cookie cutter experience, you couldn’t ask for better.
Elliott
Elliott, 6-night trip
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