Les Jardins de l'Agdal Hotel & Spa

The front desk staff were very poor especially later in the day after check in when asking for towels etc. Nobody was prepared to help. In fact we got waived away by the afternoon male staff. The restaurant and bar staff were good apart from the clash with Ramadan food time when there was no bar service. They all stopped at once. Again we got no satisfactory answer on this

Really enjoyed it. Great pool. Looks a little tired but still fab. We upgraded to all inclusive which I would recommend if you are staying in as drinks are more expensive than London. We had just climbed Mt Toubkal so this was a respite hotel after the trek for which it was perfect. May be a bit far from town centre but a taxi would do the trick.

Hotel was fairly shabby, although the rooms were large and the building attractive. After a delayed check-in I was shown to a room that was half ready (pillows missing from bed, etc.), although that was rectified reasonably quickly. Staff offered no help with taxis or transport, and were unwilling to provide access to the advertised business centre for printing facilities. Overall I didn't feel there was value for money, and I would not stay here again.

Very disappointed!

We got there and the receptionist told us that there was no room available. We then booked online and went back with our confirmation number. She made us stay in the lobby for 2 hours even though it says online that the check in is at noon we got in our rooms at 4 pm. She also told us that she was going to give us the paper work to fill but then she forgot and got back to us after an hour. Overall the pool was full of long hairs, the chairs around were dirty, the soda machine was full of bees and the hallway was smelling like fish.