Right, there are alot of problems with this property. They amount of money they are charging, service is really mediocre. I suggest you book one of the larger chains so there is a service standard
- the property services cannot handle the amount of people they have this summer.
- pools and other entertainment is ok
- the food is boring. They have the same things each day in the restaurants so you get bored after the 3rd day. They should have more themed food sections, such as chinese, japanese, indian, american. You get sick of eating the middle eastern food everyday
-the rooms are only made everyday not cleaned.
- most of the fridges in the room doesnt work so you cannot keep your medicines
- the golf carts take forever to come
- they give you only 1 room card. Never happened to me before every at any other resort. If you ask for the second one, they ask for a €5 deposit
- the reception staff is really unhelpful. They only have a poker face on when you ask them for help
The staff is racist, atleast the managers.
All in all, spend your money elsewhere. You dont want to be stressed or fighting on a holiday
