Overall, we thoroughly enjoyed our stay and would absolutely recommend it. The property offers a stunning, direct view of the caldera, and our room was comfortable and pleasant. We also appreciated the small, warm shared pool. A major highlight was the included breakfast, which was exceptional and provided fantastic value.
There were, however, a few minor operational and maintenance oversights. We inquired several times about late checkout options, but the staff never got back to us with an answer. Inside the room, the shower extractor fan was not functioning - leading to noticeable condensation and the TV didn't work. In fairness, we didn't report these specific issues during our stay, so they might have been quick fixes, but you would hope these would be proactively identified. Additionally, one of the towels provided had visible stains so we weren’t comfortable using it.
Despite these minor concerns , the exceptional views, comfortable room and amazing breakfast made for a great trip.