2/10 Scadente
15 gen 2026
Avoid if you need sleep! My 6-night stay at Signature by M Village Le Thanh Ton was a major disappointment and negatively affected my holiday.
Main problems (clearly documented during the stay):
Severe construction noise that repeatedly disrupted sleep. The hotel acknowledged construction activity affecting guests, especially on higher floors.
Poor room sound insulation / door gap: I reported a significant gap in the door, meaning even small corridor sounds carried into the room and woke me up multiple times.
Repeated complaints with no effective solution: I raised the issue repeatedly via WhatsApp, multiple phone calls, and at the front desk. Staff repeatedly said they would speak to the builders/workers and that it would stop — it didn’t.
Room move didn’t solve it: I accepted a room change early in the stay, yet the noise continued on multiple days.
Holiday impact: I was exhausted throughout the trip and had to cancel planned activities/excursions because I didn’t have the energy.
After the stay:
The hotel refused any partial refund, voucher/discount, or complimentary night.
Their “compensation” was only a future late check-out and a Grab transfer, which is completely disproportionate to losing sleep across a 6-night stay.
Bottom line: If you value sleep and expect fair resolution when something goes wrong, I cannot recommend this hotel. At minimum, avoid higher floors and don’t expect meaningful compensation if construction noise affects your stay.
Kristian
Kristian, viaggio di 7 notti
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