8/10 Ottimo
21 dicembre 2024
Quick Trip to Cartagena
Casa Emma is a lovely place Centrally located in the walled historic center of Cartagena. The hotel seems newly renovated and was very clean and comfortable. The service was exceptional, especially from Kevin who works at the front desk, He did his best to sort out any issues that we had. My reasons for 4 stars is because the hot water in our room did not work, And also we had issues with the TV the first night, the addition of nightstands would also make the small room more comfortable. While the TV was sorted out the next day, They had to arrange for me to shower in another room because our hot water was not fixed. We did not want to move to the room with the hot water because the internet was not working well in that room.
Overall it was a comfortable and clean place to stay and they offered us a tasty breakfast which I did not expect. I would stay there again.
Ladianne
Ladianne, viaggio di 2 notti
Recensione degli ospiti Hotels.com verificata
