4/10 Discreto
28 dicembre 2024
not so good experiance
My stay at PIK Gold Coast by All Properties was disappointing. Despite arriving well past the standard check-in time, I had to wait for an hour to check in due to a lack of housekeeping staff. Upon arrival, I was informed about a cash-only deposit requirement, which I wish had been communicated earlier. The room lacked basic amenities such as water, and only two towels were provided. When I requested the Wi-Fi password, the initial one provided was incorrect.
Additionally, the AC sensor was not functioning, making it impossible to adjust the temperature, which caused discomfort throughout the night. At check-out, despite informing staff of my departure time in advance, I had to wait for an hour in the lobby to receive my deposit back.
Overall, the service and facilities fell short of expectations, and I recommend better communication and preparation for guests in the future.
Kar Wai
Kar Wai, viaggio di 1 notte
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