Located near Marquis of Pombal Square, HF Fénix Urban offers a refined atmosphere with dry cleaning services and in-room WiFi. Enjoy buffet breakfast, unwind at the bar or explore nearby attractions like Gulbenkian Museum. The helpful staff has left a lasting impression on previous guests.
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
What's nearby
Eduardo VII Park - 2 min walk - 0.2 km
Marquis of Pombal Square - 5 min walk - 0.5 km
Avenida da Liberdade - 5 min walk - 0.5 km
Rossio Square - 2 min drive - 2.3 km
Santa Justa Elevator - 2 min drive - 2.3 km
Getting around
Humberto Delgado Airport (LIS) - 18 min drive
Cascais (CAT) - 23 min drive
Rossio Station - 24 min walk
Entrecampos Station - 26 min walk
Sete Rios Station - 29 min walk
Parque Station - 4 min walk
Picoas Station - 5 min walk
Marques de Pombal Station - 6 min walk
Restaurants
Bread & Friends - 2 min walk
Allora - 2 min walk
Shakar - 3 min walk
Fogo de Chão - 3 min walk
Tomorrow at 9 - 4 min walk
About this property
HF Fénix Urban
HF Fénix Urban puts you in a great location, within just a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Rossio Square and Campo Grande are just a 5-minute drive away. Fellow travelers love the helpful staff and overall property condition. The property is just a short walk to public transportation: Parque Station is 4 minutes and Picoas Station is 5 minutes.
At a glance
DONE
Hotel size
148 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 19 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Self parking costs EUR 19 per day
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Property Registration Number 5431
Also known as
HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon
Frequently asked questions
Does HF Fénix Urban offer free cancellation for a full refund?
Yes, HF Fénix Urban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HF Fénix Urban?
Sorry, pets aren't allowed.
Is parking offered on site at HF Fénix Urban?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at HF Fénix Urban?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at HF Fénix Urban?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
Are there restaurants at or near HF Fénix Urban?
Yes, there's an onsite restaurant.
What's the area around HF Fénix Urban like?
HF Fénix Urban is in Lisbon City Center, a short 4-minute walk from Parque Station and 7 minutes' walk from Avenida da Liberdade.
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HF Fénix Urban Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Bus
Air conditioning
Train station
Public transport
Lobby
What guests liked
Breakfast was abundant, looked delicious, and was definitely worth the option. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 26, 2025
Love the hotel and the location as well.
Yusmila
Yusmila, 3-night trip
10/10 Exceptional
Jun 3, 2025
Highly recommended for a hotel in Lisbon.
Zahia
Zahia, 1-night trip
10/10 Exceptional
Apr 8, 2025
Very nice Hotel
zafer
zafer, 3-night trip
10/10 Exceptional
Jun 16, 2025
Walking distance to main street, restaurants
Adam
Adam, 1-night trip
10/10 Exceptional
Jun 2, 2025
The hotel is located near metro, restaurants and shops. The rooms are clean and comfortable. The service was good.
George
George, 2-night trip
10/10 Exceptional
Jun 7, 2025
Perfect
Corentin
Corentin, 4-night trip
10/10 Exceptional
Mar 27, 2025
Hospitality staff were perfect.
Carole
Carole, 2-night trip
8/10 Very good
Jun 9, 2025
Nice hotel and very friendly staff especially the reception guy i think his name is alexander..some noise from the train but bearable but the cleaning ladies makes alot of noise in the corridors..location is lil bit far from tousitic places but there is a 2 min walk metro station...overall its fine
Mohamed
Mohamed, 3-night trip
10/10 Exceptional
Mar 25, 2025
HF Fenix Urban
Excellent staff and the hotel was in a great location. Also took advantage of the special rate for the breakfast which was great value.
It is about 20mins walk to the old part of the city but its a very easy walk but the metro is only 2 mins way which is a great alternative.
Would stay here again
Robert
Robert, 3-night trip
10/10 Exceptional
Mar 25, 2025
Amazing
Reza
Reza, 5-night trip
10/10 Exceptional
Mar 5, 2025
Excellent choice stay.
The staff is excellent. The bed was very comfortable. The towels and room were a little shabby. The location is great.
Phyllis
Phyllis, 3-night trip
10/10 Exceptional
Feb 13, 2025
Amazing
Omar
Omar, 3-night trip
8/10 Very good
May 17, 2024
Good to park the car and very good breakfast
Zahi
Zahi, 1-night trip
10/10 Exceptional
Nov 3, 2023
Nice breakfast, nice staff who left us check in early before 2pm.
CHIU
CHIU, 3-night trip
10/10 Exceptional
Jul 22, 2024
Great experience overall. Got the breakfast which was very good.
Eran
Eran, 4-night trip
10/10 Exceptional
Feb 21, 2024
Very nice hotel! Everyone is so friendly , it’s walking distance from the hop on n hop off stop start!
Maria
Maria, 3-night trip
10/10 Exceptional
May 7, 2024
Big and clean rooms, very good breakfast, friendly staff and only 100 meters from the metro station or 25 minutes walk to city centre
Aukje
Aukje, 4-night trip
8/10 Very good
Jun 27, 2024
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Jeffrey
Jeffrey, 5-night trip
8/10 Very good
Jan 30, 2025
Enjoyed our stay
Hotel was very nice! We really like the location. Not too touristy and an easy walk to some very nice restaurants. The only issue we had is the floor seem kind of dirty. Found previous occupant’s medication on the floor as well as a lot of other stuff. Otherwise it was very clean
Robert J
Robert J, 1-night trip
10/10 Exceptional
Apr 26, 2024
Fast and efficient check in/check out process. The staff was friendly and the rooms were clean and spacious.
Sahira
Sahira, 2-night trip
10/10 Exceptional
Mar 31, 2024
Wonderful front desk staff.
Brian
Brian, 1-night trip
6/10 Good
May 4, 2025
The staff attention is terrible
Nilka
Nilka, 3-night trip
10/10 Exceptional
Apr 15, 2024
We enjoyed our stay at Fenix Urban. Great breakfast. Very close to metro which we used everyday to get around LIsbon.
Jodie
Jodie, 8-night trip
4/10 Fair
Jun 17, 2025
The parking for the hotel for one that doesn’t know the area is out of whack and very confusing by it being on a totally different street area for this. I give it a very poor rating and will not return. Everything else was spot on so if you have a card, don’t go to this hotel unless you wanna be stressed the hell out.
Antonio
Antonio, 1-night trip
10/10 Exceptional
Sep 1, 2024
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.