Room was clean and the hotel is new. Lobby is nice. Check in was good. Breakfast ok if you appreciate prefabricated food. Room layout is poorly designed. Tv at an angle, whether you are on couch or in bed one cannot get a good view. Charging/power outlets and ports underneath the nightstand! What genius thought of that one! Dirty stained couch. Small fridge.Tiny closet, way too small for 2 room occupants. 3 towels for 2 occupants. Saving money on towels I guess. Pillows very soft, do not hold shape or support during sleep. Paid extra for king bed room with mountain view, got view of a gas station. In front of a mountain. At least I was up to date with the gas prices, thank you for that! Icing on the cake - 20$ a night for parking! On what planet is that ok without advising at booking or at least at check in. Ridiculous. The only Marriott hotel I stayed at where this happened. Called them after I saw it on the bill for incidentals, they said they will make an exception!!! and refund, we shall see. Overall dissapointed of what was supposed to be a nice stay for us. Will avoid Springhill in the future. As a Bonvoy member I will say Marriott this is shamefull.
stayed at where this ha check in about that.