8/10 Ottimo
3 ott 2025
The stay was good. Sonder was wonderful and prompt to answer questions and help with the parking disaster.
The “hotel” is on a specific floors the rest of the building is residents and renters. It seems like as guests in other humans apartments was not a wanted thing for current residents. There were comments about “oh you are at the hotel”. It seemed like they were a little unsure of having hotel guests in their building.
Parking was in fact a disaster. QR codes were unreadable and the parking staff was awful to us. Even though we paid 2 times for parking. My suggestion would be to park at Ramp B it’s $13 a day and a small walk. We spent over $140 for parking and couldn’t park or get into or even out of the parking garage without paying again. We still have not received any refunds on purchasing a 2nd ticket for $57.
The floor we stayed on was 3. It really was wonderful. Very clean, large and I enjoyed the 2 bedroom unit. The website says “floor 17” is the amenities. It is actually floor 18. 17 is for tenants and requires a fab. Floor 18 was beautiful! We could walk and sit outside. Spa was beautiful! Pool area was closed for the season but equally beautiful.
The hotel/apartments were doing a fire drill test on Thursday morning that lasted about 2 hours in totality. On and off intercom and fire alarm. I understand that is a requirement we also got notice so we were not surprised. But….8-9am when you are vacationing isn’t the most fun.
Jamie
Jamie, viaggio di 4 notti
Recensione degli ospiti Hotels.com verificata
