Canmore Rocky Mountain Inn

We got there and got a free room upgrade. The hotel is a bit dated however you get what you pay for. We stayed in a room that has not seen a lot of use due to a layer of dust on the items that weren’t used, However we were ok with that due to the current situation. Quiet cool room which was nice to come back to with the 30+ heat. If you are not entitled and not looking for a high class resort but you want some comfort and friendly staff this is a good place to check out.

The hotel is rundown and needs a lot of updating, esp the rooms. I put ice packs and water in the freezer and when I pulled them out it had not been cleaned and there was melted ice cream all over the items, it also didn’t freeze anything or even keep the fridge items cold. The TV wasn’t working. The side door was left open every time I left the hotel, so anyone could just walk in. Very unhappy with this hotel, it is rated much higher than it should be.

Very dated Hotel. Pillows has yellow sweat stains they’ve been reused so many times. Mattress and pillows were also quite hard. All the furniture is/was well worn.

The room was large and clean and check in was quick. Parking was difficult. There were not a lot of spots left after a couple of small cars took up two stalls by parking on the lines. The bed was hard and creaked a lot when we moved, but it was a good room otherwise.

The room was not cleaned very well. Food pieces in the kitchen area. Handles covered in fingerprints, tile floor not mopped. Exhaust fan and AC unit were filthy. Not up to Covid times standards at all. Stay away!

First time staying at Banff, we decided to find a place in Canmore because it's a bit cheaper and still close by. There are lots of options to choose from and in fact more than a dozen properties along a single road. We chose the Rocky Mountain Inn because it looked nice in the pictures, was a smaller place and the rooms looked good. The place was clean, the rooms well furnished and beds very comfortable. However, for most of the week despite the place being 2/3 full, there was a single person at the front desk to help. The rooms were not stocked with enough tea and coffee supplies and we had to continuously go down to request. I am understanding of the Inn's decision to not have breakfast and evening wine service because of the risk of exposure but it would have been nice to have a coffee station. One other small change that they should consider making is having liquid soap instead of bars.

It’s very nice the stay and good service we get to the attendant.. So beautiful place Canmore.. Recommend they should need the hotel renovation in the future. Thanks for the service

No wifi all night and no complimentary breakfast

Room was great but mattress in sofa pull out was disappointing