Be aware, This property DOES NOT honor its policy or promise.
My wife and I stayed at the property for 3 nights 12/27/23-12/30/23, The front desk was awesome, They allowed us to store our luggage until our room was ready (3pm), when we checked in the room looked amazing.. Super clean, super location "pool front, SUPER SMELLY. like make you want to vomit smelly, the whole property has a funk but the bottom floor rooms stink like sewage, we addressed this to the front office where a gentleman poured some liquid in the drains and an attendant lit a candle and placed it in the corner of the room, over an hour later the room was still uninhabitable due to the smell... The front office knew about the smell issue and offered us a different class of room, a smaller room with a room rate roughly $60usd per night difference. at this point it is what it is, I approached AHM the property manager and asked him to adjust the nightly room rate and he said he will.. NO PROBLEM, over the next 3 days we experienced several issues, sewage problems, lack of room cleaning, power outages. but from what we understood the property had been open for a week, ill deal..... at the end of our visit I reapproached AHM where we discussed the adjustment of rate, he printed our check in form and wrote that he would refund the nightly room difference back to us.... We booked the hotel through EXPEDIA and he would refund through them....... TO DATE 1/15/2024 expedia has contacted the hotel directly to avail,