I can’t fault the room, arrived on one of the wettest day in Townsville. Maybe not for them but certainly for me.
Room very nice, location excellent but due to rain views non existing.
Bed comfortable. Quiet room, so that side is awesome.
But it’s like it has tried to hard, nowhere to put suitcase. So on the ironing board it went. Cup’s supplied for the coffee/tea were too small for the coffee bags. No cutlery for takeaway food, the restaurant are only open in the evening, have to walk next door for breakfast or coffee. The little things that haven’t quite completed the hotel.
Again I can’t complain about the room or the Service. Both of those were definitely five star.