Located in the city center, Ensana Hvezda - Imperial offers a warm welcome with a free breakfast buffet and an inviting coffee shop. Unwind at the spa, enjoy quality time on the slopes with ski passes, or take a dip in the indoor pool. With amenities like bike rentals and babysitting available upon request.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Pet friendly
Parking available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Ski passes
Fitness center
Sauna
Self parking
Hot tub
Room service
Coffee shop/cafe
Massage/treatment rooms
For families (6)
Babysitting (surcharge)
Playground on site
Private bathroom
Television
Terrace
Daily housekeeping
$158 nightly
The total price is $182
$182 total
May 19 - May 20
Total with taxes and fees
Why we love this property
Dining options abound
Savor delicious meals at the restaurant or unwind at the bar. Free buffet breakfast awaits, plus a cafe for laid-back sips and bites.
Spa serenity retreat
The full-service spa offers aromatherapy, body scrubs, and hot stone massages. A sauna, steam room, and fitness center complete this relaxing sanctuary.
Cozy in-room perks
This hotel offers plush bathrobes for post-shower comfort. Guestrooms feature convenient minibars stocked with refreshing beverages.
Church of the Assumption of the Virgin Mary - 2 min walk - 0.2 km
Ski Areal Marianske Lazne - 3 min walk - 0.3 km
Colonnade by the Singing Fountain - 3 min walk - 0.3 km
Spa Colonnade - 5 min walk - 0.4 km
Getting around
Karlovy Vary (KLV-Karlovy Vary Intl.) - 66 min drive
Vaclav Havel Airport (PRG) - 120 min drive
Marianske Lazne Station - 9 min drive
Lazne Kynzvart Station - 18 min drive
Plana u Marianskych Lanzni Station - 23 min drive
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
Česká hospůdka - 9 min walk
Kavárna 18g - 17 min walk
Špaček na grilu - 9 min walk
Tradiční lázeňské oplatky - 8 min walk
Royal Restaurant - 5 min walk
About this property
Ensana Hvězda
At Ensana Hvězda, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Skiers will appreciate access to ski passes.
At a glance
DONE
Hotel size
239 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Covered onsite self parking (EUR 14 per day)
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle from 6:00 AM to 10:00 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Playground
Babysitting (surcharge)
What to do
Ski passes
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
4 buildings/towers
Built in 1819
Safe-deposit box at front desk
Terrace
Library
Fitness center
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Accessible train station shuttle
Well-lit path to entrance
Ski
Ski passes
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Room amenities
Be entertained
Television
Home comfort
Heating
Minibar
Bathrobes and slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping (surcharge)
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 135 per vehicle. Maximum occupancy 3
Train station pick-up and train station drop-off service is offered for an extra charge
Spa access is available for an extra charge of EUR 0.6 per person per night
Housekeeping is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 18 per pet, per night
Parking
Covered self parking costs EUR 14 per day
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Ensana Hvezda - Imperial Hotel
Dhsr Hvezda Skalnik Hotel
Dhsr Hvezda Skalnik Hotel Marianske Lazne
Dhsr Hvezda Skalnik Marianske Lazne
Ensana Hvezda - Imperial Marianske Lazne
Ensana Hvezda - Imperial Hotel Marianske Lazne
Frequently asked questions
Does Ensana Hvězda offer free cancellation for a full refund?
Yes, Ensana Hvězda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ensana Hvězda?
Yes, there's an indoor pool.
Are pets allowed at Ensana Hvězda?
Yes, dogs are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Ensana Hvězda?
Yes. Self parking costs EUR 14 per day. Parking spots may be limited.
Is airport shuttle service offered by Ensana Hvězda?
Yes, an airport shuttle is available. The charge is EUR 135 per vehicle.
What are the check-in and check-out times at Ensana Hvězda?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Ensana Hvězda and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and horseback riding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Ensana Hvězda also has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Ensana Hvězda?
Yes, there's an onsite restaurant.
What's the area around Ensana Hvězda like?
Ensana Hvězda is in the heart of Marianske Lazne, a short 2-minute walk from Marienbad Museum and 2 minutes' walk from Church of the Assumption of the Virgin Mary.
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Reviews
Ensana Hvězda Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
10
Location
8.0
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 4, 2025
Nice!
Krystof
Krystof, 1-night trip
Verified
8/10 Very good
Mar 30, 2025
.
Bartosz
Bartosz, 1-night trip
Verified
8/10 Very good
Jan 9, 2026
Das Zimmer, die gesamte Struktur, Schwimmbad
Holger
Holger, 3-night trip
Verified
4/10 Fair
Jan 5, 2026
Zimmer war groß und sehr sauber. Auch die Ausstattung im Zimmer wie Bademäntel, Handtücher und Schuhe waren sehr praktisch. Leider war uns nicht bewusst, das eine Nutzung des Römerbades sowie die dazugehörige Sauna nicht möglich war. Beim Check in wurde uns das nicht mitgeteilt, erst als wir am Eingang vom Bad standen wurde gesagt nur mit Reservierung und beim reservieren hieß es dann es ist überhaupt nicht möglich! Da wir einen Kurzurlaub gebucht haben um uns alles anzuschauen, war es dadurch sehr enttäuschend. Die entscheidende Information ist beim buchen leider nicht zu finden.
Julia
Julia, 2-night trip
Verified
6/10 Good
Sep 25, 2025
Schlechtes Management
Zimmer sind modern +, Infrastruktur des Hotels ist nicht auf Anzahl Gäste zugeschnitten. Z.b. sauna ist zu klein, Tische im Restaurant wurden mit Namen für Halbpensionsgäste reserviert d.h. für nur Frühstücksgäste gab es keinen Platz, obwohl 2/3der Plätze um 8:30 leer waren. Im Cafe wurde man von Tisch ohne Reservierungsschild gejagt und gesagt, dass man erst in einer Viertelstunde bedient wird. Dass Essen war unteres Kantinenniveau
Kerstin
Kerstin, 3-night trip
Verified
8/10 Very good
Sep 12, 2025
Lange Wartezeiten beim Lift
Hans
Hans, 3-night trip
Verified
8/10 Very good
Oct 27, 2024
Gut
Heidrun
Heidrun, 3-night trip
Verified
8/10 Very good
Aug 18, 2024
Μας ειχαν δωσει ενα δωμάτιο το οποιο δυστυχώς ειχε 24 ωρες το 24ωρο ενα βουητο.θα μπορουσα να τον περιγραψω οπως ο ηχος απο εναν απορροφητηρα. Η τουαλέτα δυστυχώς δεν ηταν πολυ καθαρη!Ειχε γινει και ενα μπέρδεμα με την κράτησή μας σε σχεση με την κατηγορία του δωματιου μας.Ενω ειχαμε πληρωσει χρήματα για ενα συγκεκριμένο δωμάτιο με επισήμανση διπλο κρεβάτι απο την Expedia, μας ειχαν πει απο το ξενοδοχείο πως δεν γνωριζαν και ειχαν αλλη ενημέρωση για χαμηλότερη κατηγορία με λιγότερα χρήματα φυσικα .Μετα απο απαίτηση μας ,δείχνοντας φυσικα τα email τα οποια αποδεικνυαν την κράτησή μας ακριβως, μας εδωσαν ενα δωματιο καλύτερο απο οτι μας ειπαν ,σε σχεση με αυτο που θελανε να μας δωσουν απο την αρχη.Αλλο οχι φυσικα αυτο που ειχαμε κλείσει απο την αρχη.
MARIA
MARIA, 3-night trip
Verified
8/10 Very good
Apr 15, 2024
Wunderbar, aber …
Positiv: Sehr sauber, freundliches Personal, gutes Frühstück, Büfett am Abend okay.
Städtchen ist fantastisch (Weltkulturerbe)
Nicht Positiv: extrem lange Wege zu den Zimmern, wenn gebucht zu den Anwendungen, zum Speisesaal, dem Römerbad etc. In den unterirdischen Katakomben verlaufen sich viele Gäste.
Jürgen
Jürgen, 3-night trip
Verified
8/10 Very good
May 31, 2023
sehr angenehmer Aufenthalt. Das gastronomische Angebot entspricht nicht dem Anspruch des Hauses. Qualtäts des Frühstücks und Abendessens verbesserungswürdig. Sauna und Wellnessbereich unter Standart.
Heiner
Heiner, 3-night trip
Verified
10/10 Exceptional
May 6, 2023
Wir hatten einen fantastischen Kurzurlaub und können das Hotel und die Umgebung auf jeden Fall allen empfehlen.
Olaf
Olaf, 2-night trip
Verified
6/10 Good
Feb 27, 2023
Der Hotelkomplex, der mit weiteren verbunden ist, ist abschnittsweise sehr schön und avantgardistisch. Dennoch lässt der Service und insbesondere die Freundlichkeit an der Rezeption zu wünschen übrig. Teilweise sind die Wege schlecht beschildert. Insgesamt haben wir uns mehr erwartet.
Jürgen
Jürgen, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2022
Hotel imperial ist einfach super!!! Wir kommen gerne wieder.
Sergej
Sergej, 11-night trip
Verified
8/10 Very good
Oct 21, 2022
mooie ruime kamer
Bernadett
Bernadett, 4-night trip
Verified
8/10 Very good
Jul 17, 2019
Great access to 2 spas
Great that you have access to both the spa of the hotel as well as the roman baths in the 5 star hotel Nove Lazne, we really enjoyed that. The "tunnel" as they say is eventually a series of corridors that connect all the neighboring hotels Hvezda, Imperial, Maria, Central and Nove Lazne. This corridor is actually a very pleasing and entertaining walk with pictures, music and fountains of mineral water taps that you can stop and drink, but it is a series of elevators and many turns that you need to navigate.
Also the breakfast was great.
Things to improve.
The lady at the reception Olga needs to loose her attitude and listen more carefully to what the customer is saying and asking as well as give her responses in a more polite and respectful manner. There were other staff who did great job in assisting us with some issues we had but I am sorry that because of Olga I cannot give the reception a higher valuation. Our check-in took 1.5hrs mainly because they were changing the door lock system, and at the end we were still given the wrong keys. When we entered the room there was some wood dust on the floor from the drilling they did to install the new locks. The car parking is confusing with different levels and elevators, they should specifically take the client to the parking and show which elevator goes where, otherwise the client needs to wander around and look for himself. Overall they should really explain the layout of the hotel property at the check in.