This was a bitter hotel experience to the last two days in Bilbao. The room was a tiny box with a bed in it, tiny bathroom, no closet but a couple of ugly shelves, what seemed a cute balcony but had zero privacy where the neighbors looked over when they were out smoking. The cleaning service was very late, was gone all day and got back and room was still not done, they made us leave and wait while they cleaned and the cleaning lady was not very nice in responding, she was quite stressed. Not enough towels were left. And to top things off noisy people that came back from the town festivities and 3 or 4 am yelling, banging doors, moving furniture and paper thin walls. Super uncomfortable bed, hardly slept it was so uncomfortable, I have had better experiences camping. The position of the hotel is decent since it's in the old part and near the market, close to the 8005136956796. , but unfortunately the service and comfort of the hotel was very disappointing.