10/10 Exceptional
Friendly and very helpful staff; the location to the central city was convenient; convenient free parking.
Deborah
Deborah, 1-night trip
Hotel San Marco
Adventure hotel with pool bar, connected to the convention center, near Basilica of San Frediano
Choose dates to view prices
Discover Hotel San Marco, where cycling enthusiasts and relaxation seekers unite. Unwind at the poolside bar or coffee shop, explore the garden, and enjoy a breakfast buffet. With free in-room WiFi and multilingual staff available 24/7, you'll feel right at home.
VIP Access9.4
Exceptional
Popular amenities
- Airport transfer
- Pet friendly
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Seasonal outdoor pool
- Pool bar
- Bar/lounge
- Room service
- Coffee shop/cafe
- In-room childcare
- Airport shuttle
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
For families (6)
- Cribs/infant beds (surcharge)
- Babysitting (surcharge)
- Private bathroom
- Cable/satellite TV service
- Garden
- Terrace
Room options
Check availability for these dates
Showing 1 of 1 room
Double or Twin Room
9.2Wonderful
37 reviews
Highlights
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Separate bedroom
- 204 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed OR 2 Twin Beds
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About the neighborhood
Via San Marco 368, Lucca, LU, 55100
What's nearby
- Walls of Lucca - 6 min walk - 0.6 km
- Basilica of San Frediano - 13 min walk - 1.1 km
- Piazza dell'Anfiteatro - 13 min walk - 1.1 km
- Guinigi Tower - 15 min walk - 1.3 km
- Palazzo Pfanner - 16 min walk - 1.4 km
Getting around
- Galileo Galilei Airport (PSA) - 41 min drive
- Lucca San Pietro a Vico Station - 5 min drive
- Lucca Ponte a Moriano Station - 8 min drive
- Lucca Station - 26 min walk
- Airport shuttle (surcharge)
Restaurants
- Momus Cafe' - 13 min walk
- Bar Martini - 11 min walk
- Osteria Al Borgo - 8 min walk
- Nida - 10 min walk
- Caffè Puccini - 12 min walk
About this property
Hotel San Marco
When you stay at Hotel San Marco, you'll be within a 15-minute walk of Basilica of San Frediano and Piazza dell'Anfiteatro. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 42 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 2:30 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
Pets
- Pets allowed (dogs only)*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite self parking
- Wheelchair-accessible parking on site
- Free offsite parking within 33 ft
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast on weekend mornings 7:00 AM–10:00 AM
- Bar/lounge
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Childcare in room (surcharge)
What to do
- Private winery tours
- Winery release events
- Ecotours nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Horse riding nearby
- Scooter/moped rentals nearby
- Skydiving nearby
- Ziplining nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Bicycle rentals
- Pool loungers
- Pool umbrellas
Facilities
- 2 buildings/towers
- Built in 1992
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- Seasonal outdoor pool
Accessibility
- Wheelchair accessible
- Elevator
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible lounge
- Accessible airport shuttle
- Raised toilet seat
- Lowered electrical outlets in bathroom
- Grab bar near toilet
- Bathroom emergency pull cord
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 40-inch TV
- Satellite TV channels
Home comfort
- Air conditioning and heating
- Minibar
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Select Comfort mattress
- Crib/infant bed (surcharge)
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Shower only
- Bidet
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
- Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way, maximum occupancy 4)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between November 1 and March 31.
Children & extra beds
- In-room babysitting is available for an extra charge
- Cribs/infant beds are available for EUR 18 per night
- Rollaway beds are available for EUR 40 per night
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 8 per accommodation, per night
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 8 PM
- The seasonal pool is open from April to October
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
State tax ID - 01306970466
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca
Frequently asked questions
Is Hotel San Marco currently open?
The property is closed between November 1 and March 31.
Does Hotel San Marco offer free cancellation for a full refund?
Yes, Hotel San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel San Marco?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8 PM.
Are pets allowed at Hotel San Marco?
Yes, dogs are welcome. There's a charge of EUR 8 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel San Marco?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel San Marco?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at Hotel San Marco?
Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel San Marco and nearby?
Have fun with nearby activities like hiking, horseback riding, and mountain biking. Additional recreation nearby includes spelunking, ecotours, and segway rentals. Enjoy amenities like a seasonal outdoor pool and a garden.
What's the area around Hotel San Marco like?
Hotel San Marco is in Lucca Historical Center, a short 6-minute walk from Walls of Lucca and 14 minutes' walk from Basilica of San Frediano.
Have a question?
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Hotel San Marco Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.8
Location
9.8
Staff & service
9.4
Property conditions & facilities
What guests liked
- Breakfast was consistently praised for its excellent variety, quality, and service. (24 reviews)
- The pool area was a lovely and relaxing spot, perfect for a cooling dip and offering waiter service. (12 reviews)
- Convenient free parking was a notable plus for guests. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationBreakfastLobbyPoolWinesTripWalkingBeer10/10 Exceptional
Great place to stay!
Brendan
Brendan, 1-night trip
10/10 Exceptional
Comfortable and quiet hotel. The staff was outstanding and very helpful.
Donna
Donna, 1-night trip
10/10 Exceptional
The staff were very friendly and attentive. Short walk to city walls. Excellent accommodation, would highly recommend.
Kathryn
Kathryn, 3-night trip
10/10 Exceptional
Breakfast was good, a lot of variety. Staff were excellent. Location perfect and only a short stroll into the city. Would recommend this hotel to friends
Kathryn
Kathryn, 3-night trip
10/10 Exceptional
The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet.
Susan
Susan, 1-night trip
10/10 Exceptional
Excellent hotel in a great location with courteous and helpful staff
Leo
Leo, 3-night trip
10/10 Exceptional
Modern hotel within easy walk of Lucca city wall and city. Very nice pool.
Lawrence
Lawrence, 2-night trip
10/10 Exceptional
I would recommend Hotel San Marco to anyone visiting Lucca. It was a great choice for exploring and enjoying the walled city. Staff is friendly, knowledgeable and helpful.
John
John, 1-night trip
10/10 Exceptional
Thoroughly enjoyed my stay at Hotel San Marco
The staff at every level were accommodating and pleasant. The hotel was very clean and well maintained with excellent linens and towels. The garden was lovely the perfect place for a quiet drink or dinner. Would highly recommend this conveniently located property.
Sybil
Sybil, 3-night trip
10/10 Exceptional
Staff was extremely frendly and polite, they really take cafe of clients.
Jari
Jari, 5-night trip
10/10 Exceptional
The staff had been charming , very helpful to recommand restaurants, shops and more .
A 5/5 stars to San Marco Hotel 💫💫💫💫💫
christelle
christelle, 1-night trip
10/10 Exceptional
Lucca by the pool
Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Lina
Lina, 2-night trip
8/10 Very good
Lovely place to stay and a short walk to centre
Everything was good. Breakfast, facilities, room etc all very good. Staff were great
Kathy
Kathy, 2-night trip
10/10 Exceptional
Breakfast buffet and service was outstanding.
June
June, 2-night trip
10/10 Exceptional
Love Hotel San Marco
From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Kevin
Kevin, 1-night trip
10/10 Exceptional
Breakfast was excellent. Nice staff, location. No vineyards here. But close to the city wall, and gates. 10 minutes walk to central historic district.
Eduardo
Eduardo, 4-night trip
10/10 Exceptional
Great days in Lucca at Hotel San Marco
Fantastic little hotel with the most service minded, hospitable and friendly staff I have ever encountered on my travels. Highly recommended.
Stian
Stian, 6-night trip
10/10 Exceptional
Sensational service from a wonderful family
Ethan
Ethan, 2-night trip
10/10 Exceptional
September 2025
Absolutely fantastic.close to Centro storico, yet quiet annd secluded. Everyone went out of their way to make my stay perfect. And it was, didn’t want to leave.
Magda
Magda, 5-night trip
10/10 Exceptional
Fantastic
Loved our stay and looking forward to coming back in 9 days time. Probably the friendliest and most welcoming hotel that we have ever stayed in, staff are a real credit to you.
John
John, 2-night trip
10/10 Exceptional
Lovely stay at the San Marco. Staff are superb, can’t do enough for you. 10 mins to the old town. Nice pool area that was quiet in the day even in August. Would go back
Adrian
Adrian, 3-night trip
10/10 Exceptional
Great location and staff
Rooms were clean and comfortable beds and pillows
Highly recommended
emily
emily, 2-night trip
10/10 Exceptional
Great stay
The staff was extremely warm and welcoming! Everything was clean and comfortable.
Verified traveler
3-night trip
8/10 Very good
The staff were brilliant.
Roger
Roger, 3-night trip
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