2/10 Scadente
4 febbraio 2025
Spend you money elsewhere
This has been the worst experience I've ever had at a Wyndham property. I travel frequently for work and normally like this chain because it's affordable and dependable. Not at this location.
The rooms were relatively clean. There was hair on my toilet seat, long and short, and stains on the bedding and towels. The bed was incredibly hard and uncomfortable and the room reaked of some kind of cleaner. I had to leave the door and window open to let it air out for a couple of hours to even stand to be in there. Other than that, the room did seem to be pretty clean so I chose to look past those things. However, the pool and hot tub were absolutely disgusting. When I asked when the last time they were cleaned I was told by the manager that they were cleaned on Saturday. This was on a Monday. There were piles of dirt on the bottom of the pool and hot tub, and the hot tub had green water.
They advertise that there is free breakfast and when I went down in the morning I was told that there wouldn't be any breakfast until "maybe sometime next week". After all of that, I canceled the remaining days of my stay and got a refund.
While going back and forth with the manager about all of this he told me that if I wanted any additional information about the cleaning of the pool and hot tub I would have to call the police and they must request it. Are you serious? Call the police? There is no way this place would pass health code and I have contacted the health department and reported them.
Mandi
Mandi, viaggio di 1 notte
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