4/10 Discreto
4 marzo 2025
Hotel overbooked!
First, I booked my stay at Staybridge Suites and was moved to Homewood Suites because the hotel oversold so my reservation was moved. Secondly, I got a room that wasn't what I had booked and it was filthy and smelled terrible. I went down to the front desk and Alex was very helpful and gave me a new room with a sofa bed in the living area. This room, the tv in the living room didn't work and it seemed smaller than what I had reserved at Staybridge. I intentionally booked Staybridge over Homewood because it seemed nicer and more spacious. Finally, they serve breakfast until 10 am. We get down there at 9:20 and all the sausage is gone so there is no proteins, the bananas were bruised and I was told that they will not make more sausage since breakfast is almost over. Is breakfast served until 9:20 or 10? Besides the staff at the front desk being friendly and professional, the rest of the experience was disappointing and not what was described when I booked my stay.
Brian
Brian, viaggio con gli amici di 1 notte
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