Candlewood Suites Wilson

Pillows were a little too soft, other than that we enjoyed our stay relaxing for my birthday.

The WiFi was very intermittent and Hotels.Com took a minute to get the hotel their money for the room.

No Problems - hor

Honestly I wish I would NEVER have to even write a review of this nature. When I arrived I checked in and it was very pleasant the staff was wonderful begging to end. I dropped my things off in room 309 and left to go and visit my grandparents which stay about 30 mins away from Wilson. I came back to the room around 830/900P and showered. I ate and watched some TV. As I was in the bed I felt as though something was biting at me and I started itching. I pulled the covers back and looked and saw nothing. I decided to cool the room down bc I normally keep it warm. I also decided to leave the bathroom light on for comfort just Incase I needed to see something. At approximately 115/130 in the morning I woke up out of a sweat and I looked down and saw one bug. I didn’t swat at it bc I wanted to make sure I wasn’t imagining anything. I turned on the light and placed on my glasses and pulled back the pillow and saw not one but two bed bugs crawling in the bed. I called the front desk and Shay came to my room. She said she wld place me in another room but at this point I am done with the hotel. She placed me at the Hampton Inn next to them. She refunded me my money and paid for my nights at the Hampton. They also dried my clothes. Shay was professional and I appreciate it but this is absolutely DISGUSTING. I was refunded my money but now I’m afraid to put on any of my clothes. I purchased new ones and have requested to be reimbursed for the ones I purchased.

My husband and I were traveling home from Florida after visiting my children and grandchildren. This was a great in between to rest before heading to NY. We enjoyed our room and ordered a bite to eat across the street. They are very caring. Great service. Will go there again next time we take the trip home from Florida.