Crowne Plaza Milwaukee West

The stay was of beside the fact that the garbage can had trash in it that was there 2 days prior to me arriving to the room, the check in. There was only one face towel in the room and when I called the front desk to bring me more, I was told yes but never received them.

Room service food was like warm at best. Comforter had stain on it. Pool didn’t open til 9am, asked front desk for special permission to use at 8am, they said there was not a manager on duty that could approve that. Seemed like we were in a “hotels.com” room. Bathroom vent didn’t work.

Entrance lobby and first floor amenities are very eye appealing. But the room was dirty and the bed was only so so. What was most disappointing was the room seemed very humid and wouldn't cool down or get drier. I called the front desk to have me moved to a different room, and the next one was the same way. The carpet even seemed wet. Very disappointed for a Crown Plaza. Looked in need of major updating. The furniture in the room looked beat up and cheaply made.

It was good I can’t complain at all

The major issue I had was, the furniture in the lobby and the carpet in the lobby was extremely dirty.