Appart'hôtel Victoria Garden Bordeaux

Hotel in buona posizione

Room was acceptable. Shower design was 'strange' as it allowed the shower to flow out to rhe bathroom floor, walkway, etc.neighborhood was scary.

Just what we needed accomodation wise, a little rough round the edges but for the price and location we were pleased. Very quiet and all the amenities we needed.

Major hassle getting the code for entry. We attired late and were unable to get hold of anyone to give us the entry code. Had to ring hotels.com to ask them to intervene. This was a major inconvenience. At the hotel, no milk supplied for tea/coffee. There is a fridge in self-catering studio so think it would be so easy to leave milk! Also, no curtains or blind on two of the windows. The price was good, however and I did appreciate the comfortable bed.

The cleaning was not sufficient. A lot of dust in the air and on the lamps. No signs of floor cleaning and no floor wet cleaning at all. During my 1-week stay one day the cleaning lady didn't appear at all. After three days she didn't put any more coffee/tea/biscuits on the tray and it stayed empty till the end of my stay; the day before the departure she even took away the soap i had been using without substitution it with a new one, so left me without soap at all; the rule for towels change was not always respected. Though the hotel itself is quite nice, the reception personnel is friendly, and the provided handy is a useful gadget for foreign travellers.