Appart'hôtel Victoria Garden Bordeaux

Hotel in buona posizione

Big and comfy room in Paris. Pillows could be better.

Room was acceptable. Shower design was 'strange' as it allowed the shower to flow out to rhe bathroom floor, walkway, etc.neighborhood was scary.

Just what we needed accomodation wise, a little rough round the edges but for the price and location we were pleased. Very quiet and all the amenities we needed.

Major hassle getting the code for entry. We attired late and were unable to get hold of anyone to give us the entry code. Had to ring hotels.com to ask them to intervene. This was a major inconvenience. At the hotel, no milk supplied for tea/coffee. There is a fridge in self-catering studio so think it would be so easy to leave milk! Also, no curtains or blind on two of the windows. The price was good, however and I did appreciate the comfortable bed.

The cleaning was not sufficient. A lot of dust in the air and on the lamps. No signs of floor cleaning and no floor wet cleaning at all. During my 1-week stay one day the cleaning lady didn't appear at all. After three days she didn't put any more coffee/tea/biscuits on the tray and it stayed empty till the end of my stay; the day before the departure she even took away the soap i had been using without substitution it with a new one, so left me without soap at all; the rule for towels change was not always respected. Though the hotel itself is quite nice, the reception personnel is friendly, and the provided handy is a useful gadget for foreign travellers.

Very disappointed with Stay - Internet did not work for duration of stay, when we complained the second time receptionist admitted it had been broken for several weeks - why not tell guests in advance? They suggested we use the in-room mobile device instead - this refused to charge and did not turn on. Worst was the fridge, light turned on and it appeared to work, but did not. We didn't realise until after the second night, by which time our toddler got sick as his food was not kept cold in 30-degree heat. All forgive-able except for the attitude of staff, who kept shrugging their shoulders and saying "sorry" but not caring. New room finally offered at 12pm on final day, but not worth changing with an early morning departure and with a toddler on a 35 degree day. Manager was uncontactable Sunday or Monday all day. Pity as room/hotel was OK - but this is a basic hotel we booked for the ability to keep baby food in the fridge and use wifi - neither of which was available. To be told later that the "Fridge has been tested and does work" by a sarcastic receptionist was not helpful. Avoid - much better/cheaper places in lovely Bordeaux!

Only a short walk to Victoria where trams and buses and the old town alleyways offer everything for a great visit. The apartment/hotel itself is ideal . No complaints. Bordeaux excels.

Great parking and close to shops and trams. Enjoyed my stay in Bordeaux

Great location to catch tram to town ,300m walk. Very roomy