2/10 Scadente
18 ago 2025
Do NOT recommend.
Do NOT book at this hotel unless you want to end up leaving. We booked through hotels.com and checked in at 4:30. Their office closes at 5:00 (really?!), shortly after we got to the room my son began coughing due to the mildew smell, also my husband has an autonomic disorder and began feeling sick from the odor. We called hotels.com and then spoke to the property manager who was rude, not understanding at all (even if I provided a doctor’s note), and REFUSED to give us our money back for any of the nights at all despite us leaving and not staying at all. We are beyond furious, disappointed, and DO NOT recommend this place AT ALL. Zero stars!! We could have handled the place otherwise, however, it is definitely NOT like the pictures represent online. I have NEVER had an issue like this staying at any hotel or resort in the past in Myrtle Beach or surrounding areas; she needs some major training in customer service!!! 😡
Laura
Laura, vacanza in famiglia di 3 notti
Recensione degli ospiti Hotels.com verificata