Escape to the vibrant Emporio Cancun Optional All Inclusive, nestled near La Isla Shopping Mall. Here, you'll discover a tranquil oasis with 2 poolside bars, a swim-up bar, and a rejuvenating spa where you can treat yourself to massages or other treatments. Take advantage of in-room WiFi and enjoy international cuisine at one of the 3 on-site restaurants.
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Maya Museum of Cancun - 1 min walk - 0.1 km
Iberostar Cancun Golf Course - 9 min walk - 0.8 km
Oasis Arena - 12 min walk - 1.0 km
Aquaworld - 19 min walk - 1.6 km
Delfines Beach - 3 min drive - 1.5 km
Getting around
Cancun Intl. Airport (CUN) - 16 min drive
Tulum Intl. Airport (TQO) - 145 min drive
Restaurants
Tun-kul - 4 min walk
Light House - 14 min walk
Dos Lunas - 9 min walk
Bahia Rodizzio - 4 min walk
Playa - Beach - 3 min walk
About this property
Emporio Cancun Optional All Inclusive
Emporio Cancun Optional All Inclusive is a great choice for your beach stay in Cancun, putting you near activities like scuba diving, surfing/body boarding, and parasailing. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. CúA Culinary Artisans, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.
All inclusive details
All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
At a glance
DONE
Hotel size
545 units
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
WiFi in public areas*
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
3 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Playground
Children's menu
What to do
On the beach
Yoga classes
Pool table
Golfing nearby
Kayaking nearby
Scuba diving nearby
Working away
5 meeting rooms
Conference space (8288 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bicycle rentals
Beach towels
Pool loungers
Pool umbrellas
Facilities
12 buildings/towers
Built in 1983
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
3 outdoor pools
Arcade/game room
Spa services
Waterslide
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
WiFi (surcharge) (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Optional extras
WiFi is available in guestrooms for an extra charge
WiFi is available in public areas for an extra charge
Buffet breakfast is offered for an extra charge of approximately MXN 545 for adults and MXN 370 for children
Late check-out can be arranged for an extra charge of MXN 1800 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort
Frequently asked questions
Does Emporio Cancun Optional All Inclusive offer free cancellation for a full refund?
Yes, Emporio Cancun Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporio Cancun Optional All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Emporio Cancun Optional All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Emporio Cancun Optional All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Emporio Cancun Optional All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MXN 1800 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Emporio Cancun Optional All Inclusive?
No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Emporio Cancun Optional All Inclusive and nearby?
Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes yoga. Enjoy a swim in one of the 3 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a 24-hour fitness center. Emporio Cancun Optional All Inclusive also has spa services and an arcade, as well as a garden.
Are there restaurants at or near Emporio Cancun Optional All Inclusive?
Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.
What's the area around Emporio Cancun Optional All Inclusive like?
Emporio Cancun Optional All Inclusive is a short 7-minute walk from Iberostar Cancun Golf Course and 9 minutes' walk from Oasis Arena. Travelers love the resort's prime location.
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Reviews
Emporio Cancun Optional All Inclusive Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Amenities
8.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is beautiful, clean, and well-maintained with great access and amenities. (131 reviews)
Breakfast was consistently described as delicious, with many guests praising the variety of options and excellent service. (32 reviews)
The pool area was clean, well-maintained, and suitable for both kids and adults, with some pools being adults-only. (89 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Food
Beach
Restaurant
View
Drinks
Breakfast
Location
Buffets
Reviews
Verified
10/10 Exceptional
Mar 8, 2026
Very clean , nice staff , beautiful view
Aleia
Aleia, 3-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Excepcional hotel, the nicest staff, great food
Gabriela Cortes
Gabriela Cortes, 8-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Great swimup room, friendly staff, amazing beach
Mafdy
Mafdy, 3-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Lovely hotel and lovely staff
Halima
Halima, 8-night trip
Verified
8/10 Very good
Feb 15, 2026
The staff was amazing and the room was very clean
grace
grace, 5-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Location is good the beach was wonderful and the hotel was clean the food was good and the staff was very friendly
ZARIFE
ZARIFE, 9-night trip
Verified
8/10 Very good
Feb 5, 2026
Staff was friendly. Great location. Very comfortable beds.
Igor
Igor, 11-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Had a wonderful time! The resort was CLEAN, the food was GOOD and the staff was GREAT! Highly recommend!
Onika
Onika, 5-night trip
Verified
8/10 Very good
Jan 21, 2026
Compare to other hotels, reasonable price and close to convenience store, good restaurant, nice view.
Kazuto
Kazuto, 3-night trip
Verified
8/10 Very good
Feb 15, 2026
Clean, comfortable rooms. Good staff.
Jen
Jen, 4-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Room was spotless, and the staff was great.
Julian
Julian, 5-night trip
Verified
8/10 Very good
Feb 27, 2026
Not too busy, didn’t have to wait in line ups for food. Always had beach chairs available.
Jessica
Jessica, 5-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Clean room, nice amenities, and staff!
Gloria
Gloria, 4-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Clean room, staff, amenities
Maria
Maria, 7-night trip
Verified
10/10 Exceptional
Feb 10, 2026
The staff was courteous and helped us throughout the stay. Hotel was spacious and room was clean with the room service availability. Beach was beautiful and clean. Food was awesome with a plenty of options to choose from multiple restaurants. It was a wonderful stay.
Shailesh
Shailesh, 2-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Nice hotel, good staff and services. Good breakfast.
Rimon
Rimon, 4-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Amazing hotel, great food, the nicest staff. Totally worth it
Susana Guevara
Susana Guevara, 4-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Staff was great. House keeping kept the room spotless and the food and drinks were better than other all inclusive we have been in.
Royce
Royce, 3-night trip
Verified
8/10 Very good
Jan 13, 2026
Our room was spacious enough for two , staff was great. The food was delicious especially Fasano
Eric
Eric, 4-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Excellent food selection
Helen
Helen, 4-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Staff very friendly and helpful
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Feb 11, 2026
The entire resort was spotless! Staff was courteous and while the buffet was a little bit smaller than most resorts, there was enough things we liked to keep us happy. Drinks were great and bartenders were fantastic! The beach is BEAUTIFUL!!
Jill Lucille
Jill Lucille, 6-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Clean room, spacious. Well located to walk to beach, dining, lobby. Staff very courteous