Hotel a Downers Grove

"Friendly clean room good breakfast"

"Hotel comodo se ci si deve muovere in zona, un po' meno per visitare Chicago, visto il traffico intenso che richiede almeno un'ora per arrivare in centro. L'hotel è pulito come la camera, ma il servizio di pulizia camera pare sia a richiesta. Su 5 notti, la camera è stata rifatta 2 volte quando è stato da noi richiesto alla reception. La colazione è standard, yougurt, bagel, waffle. Alcuni piatti caldi a rotazione, tipo le uova. Caffè sempre disponibile. "

"The hotel is great, perfect location and surprisingly quiet. The room is beautiful and big. Cleaning could be improved, though. I found some hair in the shower. It was still there after I asked for additional cleaning. My main concern is about the hotel staff. It might be that it was a bad day, but they didn’t feel much friendly. It felt like they just wanted to handle the check-in quickly and not caring much about customers. When asking for room cleaning after I found hair in the shower, they said it was not guaranteed as it was late, i.e. after 1 pm. Same when asking questions. Smiling a bit more would also be appreciated. After all, it’s an expensive hotel. Friendly staff would be the minimum to ask for. "

"Personale gentilissimo e posizione perfetta "

"Excellent "