Centro Plaza Hodelpa

Absolutely not. When I first checked in I was not briefed on the cost of laundry . When. I asked for my laundry to be washed... It was taken at night and I was told I would have it by 12:30 pm . Then I was told I would have it by 1:30pm, now I am told I will have it by 2:00pm. You need to tell your front staff to tell the guest upon arrival the extra charges. They tried to charge me $40 USD for a couple of grocery bag size of clothes... I am highly upset because I already think this hotel is too expensive . $128 or one night is definitely not worth the price . It is very basic , to be that much . This hotel is worth no more than $60 a night. Communication is poor and I would not recommend this place to anyone. I could have washed my clothes for way cheaper by myself !

Amazing that's why for the last four years when I am in Santiago I stay in this hotel.

The hotel was very comfortable, but not noise-isolated. During New Year, we could hear loud music all night and traffic noise. We could hear other guests talking in the hall outside our room early in the morning.

I was initially assigned a very small room without a view. When I complained to the receptionist, she immediately assigned me to a Larger room with balcony. Same price.

Everything about the hotel was great except for two things. First, the toilet paper and the toilet handle to flush were both located under a cabinet making them hard to get to. I can’t believe they did this. If u need paper u have to get it before you sit down because you cannot get it once seated. Second the gym needs a lot of work. Needs more equipment and I’m guessing it doesn’t get much use due to the size of the room. Overall I enjoyed my time there and will visit it again.